Luxury Front Desk Agent – Guest Experience at Boracay

Mövenpick Hotels & Resorts; Banate; On-site; PHP 167,000 - 234,000; Full time

Job summary

Mövenpick Resort Boracay in Boracay, Philippines, is seeking an enthusiastic Front Office Agent to deliver outstanding service as the first and last point of contact for guests. This entry-level role requires fluent English and familiarity with Opera; training is provided in a luxury environment.

The role covers check-in/check-out, guest communications, and concierge tasks, while maintaining guest records in Opera and collaborating with housekeeping and other departments to ensure memorable

Qualifications

• Fluent English required.
• Familiarity with Opera hotel management system.

Responsibilities

• Handle check-in and check-out procedures.
• Manage guest communications and provide concierge services.
• Maintain guest records in Opera.
• Coordinate with housekeeping and other departments to ensure a memorable stay.

Skills

Fluent English

Tools

Opera

Job description

Mövenpick Resort Boracay in Boracay, Philippines, invites an enthusiastic Front Office Agent to deliver outstanding service as the first and last point of contact for guests. This entry-level position requires fluency in English and familiarity with Opera; training is provided in a luxury environment.

The role covers check-in/check-out, guest communications, and concierge tasks, while maintaining guest records in Opera and collaborating with housekeeping and other departments to ensure memorable