Luxury Front Desk Associate | Guest Experience Hero

Mövenpick Hotels & Resorts; Banate; On-site; PHP 180,000 - 240,000; Full time

Job summary

Mövenpick Resort Boracay in Boracay, Philippines, is seeking an enthusiastic Front Office Agent who will be the guest's first and last point of contact. The role requires fluent English and comfort with Opera; full training is provided in a luxury environment to ensure guests enjoy a memorable stay.

You will handle check-in and check-out, assist with guest communications and concierge tasks, and collaborate with housekeeping and other departments to maintain flawless records and seamless service.

Qualifications

• Fluency in English is required.
• Training will be provided on the Opera PMS system.

Responsibilities

• Handle check-in and check-out procedures.
• Assist guests with inquiries, communications and concierge tasks.
• Collaborate with housekeeping and other departments to maintain guest records and ensure seamless service.

Job description

Mövenpick Resort Boracay in Boracay, Philippines, is seeking an enthusiastic Front Office Agent who will be the guest's first and last point of contact. The role requires fluent English and comfort with Opera; full training is provided in a luxury environment to ensure guests enjoy a memorable stay.

You will handle check-in and check-out, assist with guest communications and concierge tasks, and collaborate with housekeeping and other departments to maintain flawless records and seamless service.