Luxury F&B Server — Pre-Opening Team

Mandarin Oriental Hotel Group Limited; Manila; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Heath & Colleague Wellness

Job summary

Mandarin Oriental Makati is opening soon in Manila, inviting a Server to join a luxury hospitality team. You will provide attentive, personalized food and beverage service, manage station operations, take orders, and bill guests with precision.

This role is part of a prestigious pre-opening project that aims to deliver legendary service and exceed guest expectations. The successful candidate will bring hospitality training, strong communication, and teamwork to a fast-paced environment while

Qualifications

• Diploma in Hospitality or related field is required.
• Previous experience in F&B service is an advantage.
• Good communication and interpersonal skills are essential.
• Guest-focused with a service-oriented attitude is expected.
• Ability to work in a fast-paced environment and coordinate with team.

Responsibilities

• Greet guests warmly and present menus, offering recommendations and guidance
• Take orders accurately and assist guests with menu selections
• Serve food and beverages according to guest needs and service standards
• Monitor guest satisfaction and respond promptly to requests or concerns
• Bid farewell to guests, encouraging repeat visits
• Maintain mise en place and ensure station is stocked, tidy, and service-ready
• Ensure tables are cleared and reset in accordance with reservation plans
• Communicate effectively with team members to ensure seamless service
• Attend pre-service briefings for daily updates
• Prepare and present bills accurately and promptly
• Ensure efficient handling of all guest transactions
• Support overall billing accuracy and service efficiency
• Assist bartenders, hostesses, and colleagues with operational needs
• Support beverage service and basic drink preparation when required
• Communicate any guest feedback or service issues promptly
• Uphold the company’s philosophy and Pillars of Legendary Quality Experiences
• Maintain impeccable grooming, hygiene, and uniform standards
• Demonstrate professionalism, attention to detail, and a guest-focused mindset
• Participate in training, SOP briefings, and service simulations
• Assist in setting up service stations and restaurant areas
• Support pre-opening operations as required

Skills

Guest service

Communication skills

Teamwork

F&B service knowledge

Attention to detail

Education

Diploma in Hospitality or related field

Job description

Mandarin Oriental Makati is opening soon in Manila, inviting a Server to join a luxury hospitality team. You will provide attentive, personalized food and beverage service, manage station operations, take orders, and bill guests with precision.

This role is part of a prestigious pre-opening project that aims to deliver legendary service and exceed guest expectations. The successful candidate will bring hospitality training, strong communication, and teamwork to a fast-paced environment while