Luxury Client Relations Director | Flexible Schedule

LVH Global; Philippines; Remote; PHP 4,702,000 - 5,329,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

Paid holidays

Health insurance

Equipment stipend

Flexible schedule

Job summary

LVH Global is the premier home chartering service for the world’s elite, bringing together homeowners and guests who share a passion for refinement and elevated experiences. As part of the Sales Team, the Client Relations Director key responsibilities include developing new client leads, qualifying prospects, tailoring proposals, and leading closures.

The role also oversees the Experience Team to exceed client expectations and drive loyalty, with a compensation package reflecting high-value

Qualifications

• 4 or more years of experience in client relationship management or sales in travel, real estate, or another high‑value product targeted to high‑net‑worth individuals
• Proven track record of success in sales and increase in revenue
• Exceptional verbal and written English communication skills
• Strong experience with CRM, presentation, and other online productivity tools
• Multi‑tasking capabilities and working effectively under deadlines
• Experience and love for international travel are highly desirable

Responsibilities

• Prospect and develop new client leads in collaboration with the Marketing team
• Qualify prospective clients to ensure a good fit and long‑term partnership potential
• Work with the Owner Partner Team to tailor proposals across company offerings
• Lead the closing process and coordinate with the Finance team to ensure payment completion
• Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services
• Build and maintain strong client relationships to drive repeat business and long‑term loyalty
• Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

Skills

Client relationship management

Sales performance

Verbal communication

Written communication

CRM experience

Tools

CRM software

Presentation software

Online productivity tools

Job description

LVH Global is the premier home chartering service for the world’s elite, bringing together homeowners and guests who share a passion for refinement and elevated experiences. As part of the Sales Team, the Client Relations Director key responsibilities include developing new client leads, qualifying prospects, tailoring proposals, and leading closures.

The role also oversees the Experience Team to exceed client expectations and drive loyalty, with a compensation package reflecting high-value