Lux Salon Receptionist: Guest Experience Lead

Reverie Esthetic & Hair Center; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Professional development

Supportive team

Full-time hours

Industry exposure

Premium services

Job summary

Reverie Esthetic & Hair Center in Makati City, Metro Manila, seeks a friendly Salon Receptionist for a full-time role. You will welcome clients, handle bookings, payments, and create a polished first impression.

The ideal candidate has strong communication, experience in reception roles in beauty or salon settings, proficiency with salon software, and a professional appearance to reflect our luxury service standards.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a reception or customer-facing role in a salon or beauty environment.
• Proficiency with salon software.
• Able to manage multiple client interactions simultaneously.
• Maintain professional appearance and grooming standards.
• Reliability and punctuality with a positive attitude.

Responsibilities

• Greet clients and create a positive first impression.
• Manage telephone enquiries and schedule appointments.
• Process payments and maintain accurate records of invoices and transactions.
• Maintain up-to-date appointment records and client databases.
• Coordinate with salon staff to ensure smooth service flow.
• Respond to client questions regarding services and pricing.
• Keep reception area clean, organized and welcoming.
• Assist with filing, data entry, and correspondence.
• Promote salon services and retail products to clients.
• Handle client concerns professionally and diplomatically.

Skills

Customer service

Communication

Multitasking

Cash handling

Professional appearance

Salon software

Tools

Salon management software

Basic computer apps

Job description

Reverie Esthetic & Hair Center in Makati City, Metro Manila, seeks a friendly Salon Receptionist for a full-time role. You will welcome clients, handle bookings, payments, and create a polished first impression.

The ideal candidate has strong communication, experience in reception roles in beauty or salon settings, proficiency with salon software, and a professional appearance to reflect our luxury service standards.