Logistics & Supply Chain Support — Night Shifts

INFOSYS BPM LIMITED Philippine Branch; Metro Manila; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Infosys BPM Limited Philippine Branch seeks a Supply Chain professional to support customer interactions, deliver 1st level technical assistance, and ensure service restoration while maintaining KPIs. The role emphasizes on-site work in Taguig with shift coverage including nights and weekends.

Requirements include a Bachelor's in Business or related field and at least 3 years in Logistics/Supply Chain within BPO/logistics settings, plus strong communication and analytical skills.

Qualifications

• Bachelor's degree graduate, any Business-related course.
• At least 3 years of Logistics/Supply Chain experience in a BPO/Shared Services or Logistics setup.
• Excellent interpersonal, communication and analytical skills.
• Willingness to work onsite and provide coverage including night shifts, holidays and weekends.

Responsibilities

• Assist customers via calls as the major support channel and provide timely resolution per SOPs.
• Provide 1st level technical support and service restoration to maximize availability.
• Follow a disciplined, analytical approach to problem solving and meet timelines.

Skills

Interpersonal skills

Analytical skills

Communication skills

Education

Bachelor's degree in Business or related field

Job description

Infosys BPM Limited Philippine Branch seeks a Supply Chain professional to support customer interactions, deliver 1st level technical assistance, and ensure service restoration while maintaining KPIs. The role emphasizes on-site work in Taguig with shift coverage including nights and weekends.

Requirements include a Bachelor's in Business or related field and at least 3 years in Logistics/Supply Chain within BPO/logistics settings, plus strong communication and analytical skills.