Logistics Supervisor

AI Logistics; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

AI Logistics in the Philippines seeks a Logistics Supervisor to lead a 5-person team and oversee end-to-end import/export operations, customs clearance, and port cost control. You will manage daily dispatch and ensure timely container pull-outs while maintaining regulatory compliance.

The role requires strong leadership, excellent attention to detail, and hands-on experience with ERP/WMS/TMS systems, plus coordination with brokers, shipping lines, and port authorities in Manila and neighboring

Qualifications

• 5+ years in logistics, freight forwarding, or supply chain operations with 1–2 years managing a small-to-mid-sized team
• Strong command of Philippine customs clearance procedures, Incoterms, and port fee structures
• Bachelor’s degree preferred; Licensed Customs Broker a plus
• Experience managing trucking schedules, port appointments, and truck ban compliance in Metro Manila
• Leadership and interpersonal skills to manage a 5-person crew and communicate with brokers/port authorities
• Extreme attention to detail; high accuracy in auditing financial, customs and shipping records

Responsibilities

• Directly supervise and coach a 5-person logistics/dispatch team
• Oversee end-to-end import/export documentation and customs coordination
• Monitor and control port-related charges and ensure timely demurrage-free operations
• Plan and optimize daily trucking schedules with 3PL partners and port appointments
• Review and reconcile bills of lading, invoices, packing lists, and delivery receipts
• Coordinate with shipping lines, freight forwarders, brokers, and port personnel to resolve delays

Skills

Team Leadership

People Management

Attention to Detail

Regulatory Compliance

Communication

Problem Solving

Education

Bachelor's degree in Customs Administration, Supply Chain Management, or related field

Tools

ERP

WMS

TMS

Job description

About the Role

We are seeking a highly organized, detail-oriented, and people-focused Logistics Supervisor to lead a 5-person logistics and dispatch team and oversee our end-to-end import/export operations, customs clearance, port cost control, and trucking schedules. You will directly manage daily operations to ensure timely container pull-outs, strict regulatory compliance, and cost-efficient fleet execution.

Key Responsibilities

• Team Leadership & People Management: Directly supervise, schedule, coach, and evaluate a team of 5 personnel (logistics coordinators, dispatchers, and drivers)—balancing workloads, resolving operational bottlenecks, enforcing safety standards, and fostering a high-accountability team culture.

• Customs & Regulatory Compliance: Oversee end-to-end import/export documentation, tariff classifications, and coordination with customs brokers, the Bureau of Customs (BOC) to guarantee delay-free clearances.

• Port Cost Control & Billing Validation: Monitor, audit, and process port-related charges—including arrastre, wharfage, storage, demurrage, and detention—executing proactive pull-out strategies to hit a zero-avoidable-demurrage target.

• Trucking & Dispatch Scheduling: Plan and optimize daily trucking schedules for accredited 3PL trucking partners, managing port appointment bookings (e.g., TABS), Metro Manila truck ban windows, and container turnaround times for mostly FCL and LCL shipments.

• Documentation & Audit Accuracy: Review and reconcile bills of lading, commercial invoices, packing lists, delivery receipts, and vendor billing statements with zero tolerance for costly clerical discrepancies.

• Vendor & Carrier Management: Coordinate with shipping lines, freight forwarders, customs brokers, and port personnel at Manila Ports (MICP / South Harbor) / Batangas / Subic to resolve transit delays and negotiate competitive service rates.

Qualifications

• Experience: At least 5 years of progressive experience in logistics, freight forwarding, or supply chain operations, including at least 1–2 years directly managing a small-to-mid-sized operational team (4–8+ staff).

• Customs & Port Mastery: Strong command of Philippine customs clearance procedures, Incoterms, and port fee structures (demurrage, detention, storage, arrastre/wharfage).

• Educational Background: Bachelor’s degree in Customs Administration, Supply Chain Management, or a related field preferred; Licensed Customs Broker is a plus.

• Fleet & Routing Knowledge: Proven track record managing trucking schedules, port appointment systems, and Metro Manila truck ban compliance.

• Leadership & Interpersonal Skills: Demonstrated ability to lead, motivate, and handle day-to-day people management for a 5-person crew while communicating clearly and firmly with external brokers, shipping lines, and port authorities.

• Extreme Attention to Detail: High accuracy when auditing financial, customs, and shipping records under tight deadlines.

• Technical Skills: Proficient in Microsoft Excel and experienced with ERP, WMS, or TMS platforms.