Logistics Ops Coordinator: Shipments & Scheduling

SYNERGY AIR AND SEA WORLDWIDE LOGISTICS,INC.; Metro Manila; On-site; PHP 240,000 - 420,000; Full time

Job summary

SYNERGY AIR AND SEA WORLDWIDE LOGISTICS, INC. is seeking an Operations Coordinator for Releasing to be based in Metro Manila. The role focuses on coordinating with truckers, warehouses and processors to ensure timely release of shipments and smooth delivery to destinations.

You will manage demurrage/detention requests, gather and justify charges to clients, and coordinate with shipping lines for invoices and release documentation. Strong organization and communication skills are essential.

Qualifications

• Bachelor's degree or higher in customs administration, logistics, supply chain, or related field.
• 1 year of experience preferred, but new graduates are welcome.
• Strong organizational skills and customer service communication.

Responsibilities

• Prepares and coordinates with truckers, warehouses and processors to ensure smooth delivery of shipments.
• Administers demurrage, detention, and fees from the shipping line portal and communicates costs to the client.
• Requests and tracks job invoices required for release of shipments from forwarders and shipping lines.
• Coordinates schedules with truckers considering holidays, port reminders, and container returns.
• Documents proofs of delays or diversions (proof of no empty return, deliveries, container inspections) for billing and claims.
• Monitors shipment progress daily and validates storage, demurrage, detention, and yard costs for clients.
• Keeps clients informed at all stages and relays additional charges to Finance for cost capture.
• Prepares gate passes and bookings via portals and monitors ICTSI funding requests.
• Captures all costs incurred and files per job folder for billing.

Skills

Organized

Attention to detail

Planning

Customer service

Education

Bachelor's Degree in Customs Administration / Logistics / Supply-Chain

Job description

SYNERGY AIR AND SEA WORLDWIDE LOGISTICS, INC. is seeking an Operations Coordinator for Releasing to be based in Metro Manila. The role focuses on coordinating with truckers, warehouses and processors to ensure timely release of shipments and smooth delivery to destinations.

You will manage demurrage/detention requests, gather and justify charges to clients, and coordinate with shipping lines for invoices and release documentation. Strong organization and communication skills are essential.