Logistics Operations Manager (Audit)

RecruitNest Consulting; Cebu City; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

RecruitNest Consulting in Cebu seeks a Senior Audit Manager to lead global audit operations from the Cebu site. You will manage audit teams across Asia, Europe, and the Americas, drive performance, and implement improvements.

The role requires strong leadership, data-driven decision making, and hands-on experience with process optimization, CAPA, and SOP development; immediate start is preferred.

Qualifications

• Bachelor's degree in Accountancy, Finance, Business, or related field.
• Minimum 3 years managerial experience in technology, logistics, or BPO with process improvement exposure.
• Strong people management and mentoring experience.
• Experience leading projects and process improvement initiatives.
• Knowledge of process improvement tools and methodologies.
• Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong customer service and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Can start immediately, if possible.

Responsibilities

• Lead and manage audit teams across Asia, Europe, and the Americas.
• Monitor performance against KPI and service level targets.
• Analyze operational data to identify gaps and improvements.
• Lead process standardization and automation initiatives.
• Identify opportunities to simplify manual reports and tasks.
• Act as escalation point for client, carrier, and audit concerns.
• Mentor and coach team members to improve performance.
• Facilitate training on performance management and tools.
• Manage CAPA and ensure timely actions.
• Create and maintain SOPs and process documentation.
• Conduct performance reviews and provide direction to direct reports.

Skills

People management

Team mentoring

Project leadership

Process improvement

Education

Degree in Accountancy/Finance/Business

Lean Six Sigma Green Belt or Black Belt

Job description

• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Fully Onsite - IT Park, Cebu
• Work Schedule: Weekdays; Mid/Night Shift
• Industry: Logistics & Supply Chain Technology

Job Expectations

• Position Type: Experienced - Manager
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Fully Onsite - IT Park, Cebu
• Work Schedule: Weekdays; Mid/Night Shift
• Industry: Logistics & Supply Chain Technology

We are looking for a Senior Audit Manager to join our client's team and lead global audit operations across multiple regions. In this role, you will manage audit teams, monitor performance, and drive improvements to ensure efficiency and quality. You will also use data and operational insights to identify gaps, improve processes, and support strong client and carrier relationships.

Key Responsibilities

• Lead and manage audit teams supporting clients across Asia, Europe, and the Americas.
• Monitor team performance and ensure KPI and service level targets are met.
• Analyze operational data to identify performance gaps and areas for improvement.
• Lead process improvement, standardization, and automation initiatives.
• Identify opportunities to simplify manual processes, reports, and tasks using available systems and tools.
• Act as an escalation point for client, carrier, and audit-related concerns.
• Mentor and coach team members to improve performance and support continuous improvement.
• Facilitate training on performance management, processes, and available tools.
• Manage Corrective and Preventive Actions (CAPA) and ensure actions are completed on time.
• Create and maintain SOPs, work instructions, and process documentation.
• Conduct performance reviews and provide coaching and direction to direct reports, as applicable.
• Support audit reviews, team meetings, and initiatives focused on operational excellence.

Qualifications

• Bachelor's Degree in Accountancy, Finance, Business, or a related field.
• At least 3 years of managerial experience in a technology, logistics, or BPO environment, preferably with experience in process improvement and operational excellence.
• Strong people management skills, with experience managing and mentoring teams.
• Experience leading projects and implementing process improvement initiatives.
• Knowledge of process improvement tools and methodologies.
• Lean Six Sigma Green Belt or Black Belt certification is an advantage.
• Strong customer service and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Can start immediately, if possible.