Audit Manager – Logistics Operations

Private Advertiser; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

HMO coverage

Life and Accident Insurance

Meal and transportation allowance

Job summary

Private Advertiser in Cebu City is seeking an experienced Audit Manager to lead a team of Logistics Data Analysts/Auditors and Audit Supervisors, ensuring quality audit delivery and meeting SLAs.

You will manage performance, drive continuous improvement, and act as SME for audit-related concerns while collaborating with clients and internal teams.

The role requires a Bachelor's degree and 2+ years of leadership in logistics or BPO, with strong Excel/MS Office skills and a results-oriented mindset.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 2 years of team leadership experience in Logistics, Supply Chain, BPO, or related industry.
• Experience in logistics and financial analysis is preferred.
• Strong knowledge of Microsoft Excel and MS Office.
• Excellent verbal, written, and presentation skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Strong stakeholder management and influencing skills.
• Good business and technical acumen.
• Ability to manage priorities and resolve issues in a fast-paced environment.
• Highly professional, proactive, dependable, and results-oriented.
• Willing to work on a shifting schedule supporting 24/5 operations.

Responsibilities

• Lead and manage Logistics Data Analysts/Auditors and Audit Supervisors.
• Ensure successful delivery of audit support services while meeting SLAs and KPIs.
• Monitor team performance, workload, backlog, quality, and productivity.
• Build and maintain strong relationships with clients, carriers, and internal stakeholders.
• Serve as a subject matter expert and escalation point for audit-related concerns.
• Provide sound audit decisions and recommendations while maintaining strong controls.
• Identify operational risks and implement appropriate mitigation plans.
• Coach, mentor, and motivate team members to achieve performance goals.
• Drive continuous improvement, process efficiency, and automation initiatives.
• Collaborate with cross-functional teams to meet client requirements and deliverables.
• Promote a culture of quality, accountability, efficiency, and operational excellence.

Skills

Team leadership

Analytical skills

Problem-solving

Decision-making

Stakeholder management

Communication skills

Prioritization

Process improvement

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

MS Office

Job description

Audit Manager

Job Summary
We are looking for an experienced Audit Manager to lead a team of Logistics Data Analysts/Auditors and Audit Supervisors. The role is responsible for ensuring quality audit delivery, meeting SLAs and KPIs, managing team performance, and driving continuous improvement across audit operations.

Key Responsibilities

• Lead and manage Logistics Data Analysts/Auditors and Audit Supervisors.

• Ensure successful delivery of audit support services while meeting SLAs and KPIs.

• Monitor team performance, workload, backlog, quality, and productivity.

• Build and maintain strong relationships with clients, carriers, and internal stakeholders.

• Serve as a subject matter expert and escalation point for audit-related concerns.

• Provide sound audit decisions and recommendations while maintaining strong controls.

• Identify operational risks and implement appropriate mitigation plans.

• Coach, mentor, and motivate team members to achieve performance goals.

• Drive continuous improvement, process efficiency, and automation initiatives.

• Collaborate with cross-functional teams to meet client requirements and deliverables.

• Promote a culture of quality, accountability, efficiency, and operational excellence.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.

• At least 2 years of team leadership experience in Logistics, Supply Chain, BPO, or a related industry.

• Experience in logistics and financial analysis is preferred.

• Strong knowledge of Microsoft Excel and MS Office.

• Excellent verbal, written, and presentation skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Proven ability to lead, coach, motivate, and develop high-performing teams.

• Strong stakeholder management and influencing skills.

• Good business and technical acumen.

• Ability to manage priorities and resolve issues in a fast-paced environment.

• Highly professional, proactive, dependable, and results-oriented.

• Willing to work on a shifting schedule supporting 24/5 operations.

Work Details

Location: Cebu City
Work Setup: Onsite
Shift: Fixed Graveyard Shift – 9:00 PM onwards

Benefits

• HMO coverage of up to ₱200,000, with eligible dependents

• Life and Accident Insurance upon regularization

• ₱150/day meal and transportation allowance