Logistics Operations Clerk

STAFFVIRTUAL, Inc.; Cebu City; Remote; PHP 210,000 - 320,000; Full time

Benefits offered by this job

HMO day 1 + dependent coverage

Allowances

Attendance bonus

Paid time offs

Company work setup (laptop, monitor)

Training and growth

Job summary

STAFFVIRTUAL, Inc. is seeking a Logistics Operations Clerk to provide remote administrative support for a US-based logistics client. You will track shipments, manage documentation, update records in Magaya, and coordinate with trucking providers to secure PODs.

The ideal candidate is organized, detail-oriented, proficient in English, and able to juggle multiple tasks in a fast-paced environment. Remote work setup is provided.

Qualifications

• At least 2 years of clerical, administrative, or data entry experience.
• Proficiency in Word, Excel, Outlook, and web-based applications.
• Good written and verbal English communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, meet deadlines, and maintain accuracy in a fast-paced environment.
• Comfortable making phone calls and following up with external contacts.
• Ability to understand and follow written and verbal instructions.
• High school diploma or associate degree.
• Previous experience in logistics, freight forwarding, or supply chain operations is an advantage.
• Experience using Magaya or similar logistics management software is a plus.

Responsibilities

• Track shipments and update information in Magaya in real time.
• Upload, attach, organize, and maintain shipping documents and records.
• Follow up with truckers and transportation providers to obtain POD information.
• Perform data entry, web searches, document processing, and other clerical tasks.
• Collect, organize, record, and file operational information accurately.
• Assist operations specialists with daily administrative tasks and procedures.
• Communicate professionally with internal teams and external contacts.
• Perform other related duties as assigned.

Skills

Multitasking

Attention to detail

Organizational skills

Written and verbal English

Phone follow-ups

Instruction compliance

Education

High school diploma or associate degree

Tools

Word

Excel

Outlook

Web-based applications

Magaya

Job description

Job Title: Logistics Operations Clerk

About the Client:

Our client is a US-based supply chain and logistics company offering sea freight, air freight, and land transportation services. They handle a wide range of cargo, including refrigerated shipments, bulk liquids and dry goods, and specialized freight requiring open-top containers, flat racks, and garment-on-hanger containers.

Overview:

The Logistics Operations Clerk will provide remote administrative support to the client's operations team. The role focuses on tracking shipments, managing shipping documentation, updating records in Magaya, and coordinating with trucking providers to obtain proof of delivery (POD) documents. The ideal candidate is organized, detail-oriented, computer-savvy, and proficient in English, with the ability to manage multiple tasks accurately in a fast-paced environment.

Responsibilities

• Track shipments and update information in the Magaya logistics management system in real time.
• Upload, attach, organize, and maintain shipping documents and records.
• Follow up with truckers and transportation providers to obtain proof of delivery (POD) information and copies of delivery documents.
• Perform data entry, web searches, document processing, and other general clerical tasks.
• Collect, organize, record, and file operational information accurately.
• Assist operations specialists with daily administrative tasks and follow established procedures.
• Communicate professionally with internal teams and external contacts to ensure timely updates and document collection.
• Perform other related duties as assigned

Qualifications

• At least 2 years of clerical, administrative, or data entry experience.
• Proficiency in Microsoft Word, Excel, Outlook, and web-based applications.
• Good written and verbal English communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, meet deadlines, and maintain accuracy in a fast-paced environment.
• Comfortable making phone calls and following up with external contacts.
• Ability to understand and follow written and verbal instructions.
• High school diploma or associate degree.
• Previous experience in logistics, freight forwarding, or supply chain operations is an advantage.
• Experience using Magaya or similar logistics management software is a plus.

Schedule: GY Shift / US Hours

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • Allowances
  • Attendance bonus
  • Paid time offs
• Company-provided work setup (laptop, monitor, accessories)
• Training, career growth, and global exposure
• A collaborative and supportive team culture