Customer Account Growth & Relations Specialist

Inteluck; Makati; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Life Insurance

Health Maintenance Organization (HMO)

Job summary

A logistics company based in Makati is seeking a Customer Relationship Manager to enhance client satisfaction and drive business growth. You will be responsible for building positive client relationships, analyzing data to understand customer trends, and collaborating with internal teams to meet customer needs. Applicants should hold a Bachelor's degree and possess strong communication and problem-solving skills. This role offers full-time employment with opportunities for growth.

Qualifications

• Bachelor degree or professional background in related fields.
• Excellent communication and interpersonal skills for building relationships.
• Good problem-solving and decision-making ability.
• Ability to analyze data and prepare reports.

Responsibilities

• Build and maintain positive relationships with existing customers.
• Monitor customer satisfaction and address concerns.
• Drive sales by understanding customer needs and identifying opportunities.
• Collect and analyze customer data for trends.
• Collaborate with Marketing, Sales and Logistics teams.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Decision-making skills

Data analysis skills

Self-management skills

Education

Bachelor's degree

Tools

Office software

Customer relationship management tools

Job description

A logistics company based in Makati is seeking a Customer Relationship Manager to enhance client satisfaction and drive business growth. You will be responsible for building positive client relationships, analyzing data to understand customer trends, and collaborating with internal teams to meet customer needs. Applicants should hold a Bachelor's degree and possess strong communication and problem-solving skills. This role offers full-time employment with opportunities for growth.