Global Logistics Process Specialist

APL Logistics; Pasig; On-site; PHP 903,614 - 1,506,024; Full time

Job summary

A prominent logistics company based in Metro Manila is looking for a candidate to manage documentation and ensure compliance for key customers. This role requires effective communication and collaboration with vendors, as well as problem-solving to enhance customer satisfaction. Ideal candidates will possess a bachelor's degree and experience in logistics. Strong Microsoft Office skills and the ability to work in a fast-paced environment are essential. The job offers an opportunity to strengthen client relationships and improve service delivery.

Qualifications

• Must have completed a bachelor's degree (specify if there is a specific degree needed).
• Background experience working in a supply chain and logistics environment preferred.

Responsibilities

• Ensure and monitor customers’ requirements are documented and verified.
• Ensure vendors’ documents to customers are delivered accurately and timely.
• Liaise with customers and vendors regarding document issues.
• Execute and adhere to customers’ service requirements.
• Problem resolve issues that may impact cargo delivery.
• Intensify relationships to maintain customers.
• Identify service gaps and suggest enhancements.
• Ensure customers’ reports are timely and accurate.

Skills

Excellent written and oral English communication skills

Proven effective listening skills

Ability to thrive in a fast-paced environment

Strong Microsoft office tools experience

Demonstrated ability to work in a global team

Ability to manage and prioritize multiple tasks

Education

Bachelor's degree

Job description

A prominent logistics company based in Metro Manila is looking for a candidate to manage documentation and ensure compliance for key customers. This role requires effective communication and collaboration with vendors, as well as problem-solving to enhance customer satisfaction. Ideal candidates will possess a bachelor's degree and experience in logistics. Strong Microsoft Office skills and the ability to work in a fast-paced environment are essential. The job offers an opportunity to strengthen client relationships and improve service delivery.