Logistics Customer Care & Billing Specialist

Asia Cargo Container Line Inc.; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive Salary

Health Insurance Plan

Group Accident Insurance

Yearly Performance Increase

Promotional/Merit Incentives

Company Phone with Mobile Data

Internal and External Training

Shuttle Services

Job summary

A leading logistics company in Manila is seeking a Customer Service Representative to ensure client queries are addressed. Key responsibilities include checking shipments and assisting senior sales staff. The ideal candidate is a graduate of Customs Administration with at least 6 months of customer service experience. This role offers competitive salary, health insurance, and growth opportunities within a dynamic work environment.

Qualifications

• Must have integrity, accuracy, and attention to detail.
• At least 6 months of experience as a customer service representative.

Responsibilities

• Ensure all client queries, questions, and requirements are met.
• Check/bill for outport shipments.
• Assist Senior Sales for billing dispatch.

Skills

Strong phone contact handling skills

Active listening

Proven customer support experience

Excellent communication skills

Presentation skills

Education

Graduate of Customs Administration

Job description

A leading logistics company in Manila is seeking a Customer Service Representative to ensure client queries are addressed. Key responsibilities include checking shipments and assisting senior sales staff. The ideal candidate is a graduate of Customs Administration with at least 6 months of customer service experience. This role offers competitive salary, health insurance, and growth opportunities within a dynamic work environment.