Logistics CSR — Day 1 Benefits & Growth

HCL Technologies Philippines Inc; Philippines; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Night differential

13th month pay

HMO on Day 1

Life Insurance

SSS/PhilHealth/Pag-IBIG

Leave credits

Vacation leaves

Sick leaves

Hospitalization leaves

Cash conversion

Job summary

HCL Technologies Philippines Inc. is hiring Customer Service Representatives to support a fast-growing logistics campaign. You will handle orders, tracking, and delivery inquiries with a focus on accuracy and courtesy.

Work onsite with shift flexibility, enjoy 15% night differential, 13th month pay, HMO from Day 1 and government benefits while building a career in a vibrant BPO environment.

Qualifications

• HS/SHS graduate or college level.
• With 1 year BPO experience.
• Good communication skills.
• Willing to work onsite (if applicable).
• Open to shifting schedules.

Responsibilities

• Assist customers with order updates, tracking, and delivery concerns.
• Provide accurate, friendly, and professional support.
• Handle inquiries via phone, chat, or email.
• Ensure timely and efficient issue resolution.
• Maintain quality standards and follow process guidelines.

Skills

Customer service

Communication skills

BPO experience

Willing to work onsite

Shift flexibility

Education

HS/SHS Graduate or College Level

Job description

HCL Technologies Philippines Inc. is hiring Customer Service Representatives to support a fast-growing logistics campaign. You will handle orders, tracking, and delivery inquiries with a focus on accuracy and courtesy.

Work onsite with shift flexibility, enjoy 15% night differential, 13th month pay, HMO from Day 1 and government benefits while building a career in a vibrant BPO environment.