Logistics Coordinator (Bulacan)

Holcim Philippines, Inc.; Norzagaray; On-site; PHP 300,000 - 420,000; Full time

Job summary

Holcim Philippines, Inc. is seeking a Logistics Coordinator to oversee dispatch operations, optimize truck utilization, and ensure on-time delivery while upholding road safety standards.

You will monitor IVMS data, track fleet availability and TAT, flag delivery risks, and work with transporters and sites to drive continuous improvements. A degree in business or engineering and at least two years in customer services are required; SAP knowledge is a plus.

Qualifications

• Degree in business, engineering or related disciplines.
• Minimum two (2) years experience in customer services roles.
• Exposure to transport and cargo handling, geography, port/customer operations, safety and security, and basic administration/economics.
• Knowledge of plant operations and SAP program operations is a plus.

Responsibilities

• Monitors driver behavior with IVMS and generates safety compliance data; coordinates with transporter management and site operations to address infractions.
• Tracks daily fleet availability, turn-around times, and trip distances; validates delays and bottlenecks to maximize fleet productivity.
• Oversees real-time delivery progress against plans; flags risks and coordinates with transporters and sites to mitigate delays.
• Governs accuracy of logistics dashboards and YIGO timestamps; reconciles data, troubleshoots IT issues, and translates analytics into process improvements.

Skills

Customer service experience

Data analysis

Cross-functional coordination

Safety and security awareness

Education

Bachelor’s degree in business or engineering

Tools

SAP

Job description

The Logistics Coordinator or Journey Officer, Logistics Control Center Operations, is responsible for overseeing and enhancing the performance of the logistics dispatch operations team. The role ensures strict adherence to road safety standards, maximizes truck utilization, and maintains optimal customer service levels through on-time delivery.

Responsibilities

• Monitors and tracks driver behavior utilizing the In-Vehicle Monitoring System (IVMS). Generates safety compliance data, provides evidence for incident investigations, and coordinates directly with transporter management and site operations to address driving infractions.

• Tracks daily fleet availability, turn-around times (TAT), and trip distances against target benchmarks. Validating delays, analyzing underutilized trips, and detecting operational bottlenecks, providing data-driven insights to maximize overall fleet productivity.

• Oversees real-time delivery progress against planned schedules to guarantee alignment with customer service levels. Proactively flags potential delivery risks and coordinates cross-functionally with transporters and site operations to mitigate delays.

• Governs the accuracy of all logistics dashboards and Yard-In/Gate-Out (YIGO) timestamps. Reconciles automated data with physical plant logs, troubleshoots system irregularities with IT/vendors, and translates cycle-time analytics into actionable process improvements.

Requirements

• Must have a degree in business, engineering or any other related disciplines.

• Must have a minimum two (2) years experience in customer services roles.

• Proven exposure to transport and cargo handling, geography, port/customer operations, safety and security, and basic administration/economics.

• Knowledge of plant operations and hands-on familiarity with SAP program operations are a plus.