Delivery Officer (Balagtas, Bulacan)

Hexagon Group of Companies; Balagtas; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics company in Bulacan is seeking a Delivery Officer to optimize daily delivery schedules, manage driver communication, and ensure timely deliveries. The ideal candidate has a bachelor’s degree, valid driver’s license, and at least 2 years of relevant experience in a logistics role. Responsibilities include preparing deliveries, resolving problems, and maintaining communication with third-party logistics. This position requires effective decision-making and adaptability to changing circumstances.

Qualifications

• Minimum of 2 years of experience in a similar delivery or logistics role.
• Must possess a valid driver’s license.
• Experience in a fast-paced environment is preferred.

Responsibilities

• Coordinate daily delivery schedules and ensure accurate record-keeping.
• Manage communication with drivers and third-party logistics providers.
• Monitor delivery status updates and address issues as they arise.

Skills

Knowledge of delivery operations

Ability to adapt to changing delivery schedules

Quick decision-making skills

Education

Graduate of any 4-year course

Job description

The Delivery Officer is responsible for coordinating and optimizing daily delivery schedules, ensuring accurate record-keeping, and managing communication with drivers and third-party logistics providers to facilitate timely and efficient deliveries.

DUTIES AND RESPONSIBILITIES:

• Generates and prepares daily delivery trip tickets and maintains accurate records of deliveries.
• Reviews and analyzes the completeness and accuracy of daily trip tickets, identifying areas for improvement in the delivery process.
• Ensures the optimization of daily delivery schedules, considering factors such as the number of delivery drivers/helpers per truck, number coding and provincial road ordinances, customer location details, truckload capacity, truck condition, customer’s receiving time, cold storage requirements, and processes.
• Coordinates with third-party logistics (TPL) providers as needed to ensure timely and efficient deliveries.
• Manages the rotation of delivery drivers and helpers, including scheduling for Saturdays.
• Assess and resolves delivery problems reported by drivers, taking into account the information from the Daily Trip ticket schedule or DOT.
• Provides truck details and NMIS MTV No. to cold storage facilities for stock pick-up.
• Monitors and ensures timely delivery status updates from drivers and TPL providers via SMS, and reports any unsuccessful deliveries to the relevant stakeholders.
• Distributes the DOT to all drivers before their travel and provide necessary instructions to TPL representatives when booking their services.
• Updates customer records with special delivery or receiving requirements.
• Communicates new traffic laws in NCR and provinces to drivers promptly, ensuring they are informed and compliant.
• Reports recurring problems in delivery planning and trip ticket schedules to the immediate supervisor.
• Maintains open communication channels, especially outside office hours, for critical concerns related to deliveries. Escalates non-delivery matters to the Delivery Supervisor.
• Submits reports and attaches truck Shell Fleet card consumption to the appropriate department (e.g., ACC).
• Performs additional tasks assigned by the immediate supervisor as necessary for the smooth operation of delivery services.

MINIMUM QUALIFICATIONS:

• Graduate of any 4-year course
• With valid driver’s license
• Minimum of 2 years of experience in a similar delivery or logistics role, preferably in a fast-paced environment.
• Knowledge of delivery operations
• Ability to adapt to changing delivery schedules, prioritize urgent requests, and handle unexpected situations or challenges effectively.
• Ability to make quick decisions to ensure successful and timely deliveries.
• Preferably someone living in Bulacan or nearby areas.