Logistics Coordinator

SupportNinja; Philippines; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Remote

HMO on 1st day

Retirement Savings Program withCompany

Life Insurance

Generous Paid time off

Skills training and professional dev

Job summary

SupportNinja is seeking a Logistics Coordinator in the Philippines to coordinate inbound and outbound shipments, track inventory, and document logistics activities. You will liaise with vendors and carriers to resolve issues and maintain accurate records while meeting performance targets.

The role emphasizes adherence to shipping regulations, cost analysis support, and ongoing process improvements through training.

Qualifications

• Minimum of 1 year experience in logistics, supply chain, or transportation coordination.
• Strong organizational skills to manage multiple shipments and priorities.
• Proficient with spreadsheets and logistics tracking tools.

Responsibilities

• Coordinate scheduling, tracking, and documentation of inbound and outbound shipments.
• Communicate with vendors, carriers, and internal teams to resolve shipping issues.
• Maintain accurate records of shipments, inventory, and logistics documentation.
• Monitor shipment status and address delays or discrepancies.
• Support inventory reconciliation and reporting activities.
• Ensure compliance with shipping regulations and company logistics policies.

Skills

Strong organizational skills

Written and verbal communication

Attention to detail

Time management

Tools

Spreadsheets

Logistics tracking tools

Job description

Equipmen t: Bring-Your-Own Device (BYOD - Windows 11OS)

The Logistics Coordinator is responsible for coordinating the movement, tracking, and documentation of shipments and inventory, ensuring timely and accurate delivery of goods. This role communicates with vendors, carriers, and internal teams to resolve logistics issues and support supply chain operations.

What does a day in the life of a Logistics Coordinator look like?

Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments

Communicate with vendors, carriers, and internal teams to resolve shipping or delivery issues

Maintain accurate records of shipments, inventory, and logistics documentation

Monitor shipment status and proactively address delays or discrepancies

Support inventory reconciliation and reporting activities

Ensure compliance with shipping regulations and company logistics policies

Assist with cost analysis and vendor performance tracking

Adhere to company policies and procedures

Meet or exceed performance targets for related KPIs

Continuously improve knowledge of logistics processes, systems, and supply chain practices and best practices through training and learning initiatives

Collaborate with other departments as needed

Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times

Perform other duties as assigned

What are the required qualifications of a Logistics Coordinator?

• Minimum of one (1) year of experience in logistics, supply chain, or transportation coordination
• Strong organizational skills, with the ability to manage multiple shipments and priorities simultaneously
• Working knowledge of logistics or inventory management systems
• Strong written and verbal communication skills, with the ability to coordinate with vendors and carriers
• Strong attention to detail, with the ability to identify and resolve shipping discrepancies
• Ability to work under time pressure to meet delivery deadlines
• Basic understanding of shipping regulations and documentation requirements
• Proficiency with spreadsheets and logistics tracking tools
• Experience working within an outsourced services environment, a plus

Ninja Perks and Benefits

Competitive compensation

HMO activated on your 1st day

Remote

Adherence to government-mandated benefits

Retirement Savings Program with Company Matching

Life Insurance

Generous Paid time off + birthday leave

Opportunities for skills training and professional development

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Attachments (1)

WFH Workstation Requirements-revised 6.25.2025.pdf