Logistics Analytics & Carrier Dispute Specialist (Night)

Henkel; Makati; Hybride; PHP 500 000 - 900 000; Plein temps

Avantages offerts par ce poste

Top employer awards

Hybrid work model

Global growth opportunities

HMO healthcare coverage

Provident Fund

Group Life and Personal Accident

Employee Share Plan

Wellbeing programs

Résumé du poste

Henkel in Makati seeks an experienced Logistics, Planning & Operations Analyst (Carrier Dispute Management) to ensure efficient, accurate, and cost-effective North American logistics operations. You will resolve billing issues, analyze invoices, and collaborate with carriers and internal teams to drive cost savings and process improvements.

The role focuses on end-to-end dispute resolution, data-driven decision making, and continuous improvement, with a night shift and hybrid work setup at Ayala

Qualifications

• Bachelor’s degree required in Engineering/Business/Supply Chain/IT or related fields.
• Minimum of three (3) years relevant experience in Supply Chain.
• Strong analytical and problem-solving skills with ability to identify trends and drive data-based decisions.
• Excellent organizational skills and attention to detail in a fast-paced logistics environment.
• Effective communication and stakeholder management across teams.

Responsabilités

• Manage end-to-end carrier dispute management from invoice validation to resolution and closure.
• Review and analyze carrier invoices to identify discrepancies and ensure accurate costs.
• Partner with carriers, logistics providers, and internal stakeholders to resolve disputes timely.
• Monitor and minimize accessorial and transportation costs by identifying trends and corrective actions.
• Support North American Logistics operations by ensuring compliance with processes and service expectations.
• Identify and implement opportunities to optimize logistics processes and improve TMS performance.
• Contribute to continuous improvement through reporting, analysis, and recommendations.

Connaissances

Analytical thinking

Problem solving

Stakeholder management

Communication

Data-driven decisions

Organizational skills

Formation

Bachelor’s degree in Engineering/Business/Supply Chain/IT or Management-related

Outils

Power BI

VBA

Python

Description du poste

Henkel in Makati seeks an experienced Logistics, Planning & Operations Analyst (Carrier Dispute Management) to ensure efficient, accurate, and cost-effective North American logistics operations. You will resolve billing issues, analyze invoices, and collaborate with carriers and internal teams to drive cost savings and process improvements.

The role focuses on end-to-end dispute resolution, data-driven decision making, and continuous improvement, with a night shift and hybrid work setup at Ayala