Carrier Dispute & Cost Optimization Analyst (Hybrid)

Henkel Corporation; Makati; Hybride; PHP 420 000 - 660 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Health and well-being programs

Employee Share Plan

HMO healthcare coverage

Résumé du poste

Henkel Philippines in Makati is seeking a Logistics, Planning & Operations Analyst (Carrier Dispute Management) to manage end-to-end dispute processes, review invoices, and drive accurate transportation costing. You will collaborate with carriers, logistics partners, and internal teams to resolve issues and maintain reliable supply chains.

The role emphasizes data analysis, continuous improvement, and cost savings through process optimization and TMS enhancements.

Qualifications

• Bachelor’s degree in a relevant field and 3 years in Supply Chain.
• Strong analytical and problem-solving skills with data-based decisions.
• Excellent organizational skills and ability to manage multiple priorities.
• Effective communication and stakeholder management across teams.
• Continuous improvement mindset with data analysis and automation tools.

Responsabilités

• Manage the end-to-end carrier dispute management process, from freight invoice validation through investigation, resolution, and closure.
• Review and analyze carrier invoices to identify discrepancies, resolve billing issues, and ensure accurate transportation cost management.
• Partner with carriers, logistics providers, and internal stakeholders to facilitate timely dispute resolution and maintain strong operational relationships.
• Monitor and minimize accessorial and transportation-related costs by identifying trends, root causes, and corrective actions.
• Support North American Logistics operations by ensuring compliance with established processes, controls, and service expectations.
• Identify and implement opportunities to optimize logistics processes, improve data quality, and enhance Transportation Management System (TMS) performance.
• Contribute to continuous improvement initiatives through reporting, analysis, and recommendations that drive operational efficiency and cost savings.

Connaissances

Analytical thinking

Problem-solving

Communication skills

Stakeholder management

Data-driven decision making

Multitasking

Formation

Bachelor’s Degree in Engineering/Business/Supply Chain/IT or related

Outils

Power BI

VBA

Python

Description du poste

Henkel Philippines in Makati is seeking a Logistics, Planning & Operations Analyst (Carrier Dispute Management) to manage end-to-end dispute processes, review invoices, and drive accurate transportation costing. You will collaborate with carriers, logistics partners, and internal teams to resolve issues and maintain reliable supply chains.

The role emphasizes data analysis, continuous improvement, and cost savings through process optimization and TMS enhancements.