Logistics Analyst I

iSupport Worldwide; Hinoba-an; On-site; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym access

Weekly fitness activities

Upskilling academy

State-of-the-art office facilities

Job summary

iSupport Worldwide is seeking a Logistics Analyst I to support global supply chain activities, including transportation, warehousing, inventory movements, and import/export documentation. You will coordinate with 3PL providers and internal teams to drive continuous improvement and ensure service quality.

The role requires a Bachelor's degree and at least 3 years in logistics or related fields, with strong Excel skills and experience with ERP, TMS, and WMS systems.

Qualifications

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3 years of logistics, supply chain, transportation, or 3PL experience.
• Strong understanding of transportation operations, warehousing and inventory management.
• Experience with ERP, CRM, TMS and WMS systems.
• Advanced proficiency in Microsoft Excel and data analysis.

Responsibilities

• Manage daily logistics and supply chain transactions across internal systems and 3PL partners.
• Coordinate transportation, warehousing, inventory movements, and reverse logistics.
• Establish and maintain relationships with 3PL providers and carriers.
• Prepare import/export documentation and process shipments via TMS.
• Generate reports and analytics to support operational decisions.

Skills

Attention to detail

Organizational skills

English communication

Analytical thinking

Cross-functional collaboration

Problem-solving

Ability to work independently

Education

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

ERP systems

CRM platforms

Transportation Management Systems (TMS)

Warehouse Management Systems (WMS)

Job description

Join Our Team!

We are looking for a highly organized and detail-oriented Logistics Analyst I to support transportation, warehousing, inventory movements, customs documentation, and third-party logistics (3PL) operations across global supply chain activities.

This role is responsible for coordinating logistics transactions, managing relationships with 3PL providers, monitoring inventory and transportation activities, supporting import/export requirements, and driving continuous improvement initiatives within the supply chain function.

What Is Your Mission?

You will provide exceptional service to our partner brands by:

• Managing daily logistics and supply chain transactions across internal systems and 3PL partners
• Coordinating transportation, warehousing, inventory movements, and reverse logistics activities
• Establishing and maintaining strong relationships with 3PL providers and logistics carriers
• Supporting process improvement initiatives focused on operational efficiency and service quality
• Preparing commercial invoices and other import/export documentation requirements
• Processing shipments through carrier Transportation Management Systems (TMS)
• Performing inventory transfers and inventory-related transactions
• Reviewing and implementing customer compliance guidelines, routing instructions, and shipping requirements
• Managing transportation activities to and from warehouse locations
• Monitoring, validating, and disputing transportation chargebacks as needed
• Coordinating value-added services, rework activities, and execution with logistics partners
• Generating reports, dashboards, and logistics analytics for operational decision-making
• Collaborating with cross-functional teams to resolve supply chain and logistics issues

Non-Negotiable Requirements

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field
• Minimum of 3 years of logistics, supply chain, transportation, or 3PL experience
• Strong understanding of:
  • Transportation operations
  • Warehousing
  • Inventory management
  • Import/export processes
  • Supply chain operations
• Experience working with:
  • ERP systems
  • CRM platforms
  • Transportation Management Systems (TMS)
  • Warehouse Management Systems (WMS)
• Advanced proficiency in Microsoft Office applications, particularly Excel
• Strong analytical and problem-solving skills
• Excellent written and verbal English communication skills
• Ability to manage multiple priorities and work within tight deadlines

Flexible Requirements

• Experience supporting global logistics operations
• Experience working with consumer goods, manufacturing, or distribution environments
• Knowledge of customs brokerage and international trade processes
• Experience managing carrier compliance and routing requirements
• Exposure to inventory planning and demand forecasting processes
• Experience presenting operational reports and analytics

Skills & Competencies

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Strong stakeholder management and communication abilities
• Ability to work independently and collaboratively within cross-functional teams
• Strong process improvement mindset
• Adaptability and willingness to support evolving business needs
• Professionalism, reliability, and strong work ethic
• Data-driven decision-making and analytical thinking

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.