Logistics Analyst I

iSupport Worldwide; Pasig; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym access

Weekly fitness activities

Upskilling academy

Modern office facilities

Employee amenities

Job summary

iSupport Worldwide is seeking a highly organized Logistics Analyst I to support transportation, warehousing, inventory movements, and 3PL operations across global supply chain activities.

The role involves coordinating logistics transactions, managing relationships with 3PL providers, monitoring inventory and transportation activities, and driving continuous improvement initiatives within the supply chain function.

Qualifications

• Bachelor's degree in supply chain, logistics, business administration, or related field.
• At least 3 years of logistics, supply chain, transportation, or 3PL experience.
• Proficient in Microsoft Excel and MS Office.
• Experience with ERP, CRM, TMS, and WMS systems.
• Strong written and verbal English communication.
• Ability to manage multiple priorities and meet tight deadlines.

Responsibilities

• Manage daily logistics and supply chain transactions across internal systems and 3PL partners.
• Coordinate transportation, warehousing, inventory movements, and reverse logistics activities.
• Establish and maintain strong relationships with 3PL providers and logistics carriers.
• Support process improvements for operational efficiency and service quality.
• Prepare commercial invoices and other import/export documentation requirements.
• Process shipments through Transportation Management Systems (TMS).
• Perform inventory transfers and inventory-related transactions.
• Review and implement customer compliance guidelines, routing instructions, and shipping requirements.
• Manage transportation activities to and from warehouse locations.
• Monitor, validate, and dispute transportation chargebacks as needed.
• Coordinate value-added services and execution with logistics partners.
• Generate reports, dashboards, and logistics analytics for decision-making.
• Collaborate with cross-functional teams to resolve supply chain issues.

Skills

Analytical thinking

Problem solving

English communication

Time management

Stakeholder management

Data-driven decisions

Education

Bachelor's degree in Supply Chain Management/Logistics/Business Administration or related field

Tools

ERP systems

CRM platforms

TMS

WMS

Job description

Join Our Team!

We are looking for a highly organized and detail-oriented Logistics Analyst I to support transportation, warehousing, inventory movements, customs documentation, and third-party logistics (3PL) operations across global supply chain activities.

This role is responsible for coordinating logistics transactions, managing relationships with 3PL providers, monitoring inventory and transportation activities, supporting import/export requirements, and driving continuous improvement initiatives within the supply chain function.

What Is Your Mission?

You will provide exceptional service to our partner brands by:

• Managing daily logistics and supply chain transactions across internal systems and 3PL partners
• Coordinating transportation, warehousing, inventory movements, and reverse logistics activities
• Establishing and maintaining strong relationships with 3PL providers and logistics carriers
• Supporting process improvement initiatives focused on operational efficiency and service quality
• Preparing commercial invoices and other import/export documentation requirements
• Processing shipments through carrier Transportation Management Systems (TMS)
• Performing inventory transfers and inventory-related transactions
• Reviewing and implementing customer compliance guidelines, routing instructions, and shipping requirements
• Managing transportation activities to and from warehouse locations
• Monitoring, validating, and disputing transportation chargebacks as needed
• Coordinating value-added services, rework activities, and execution with logistics partners
• Generating reports, dashboards, and logistics analytics for operational decision-making
• Collaborating with cross-functional teams to resolve supply chain and logistics issues

Requirements

Non-Negotiable Requirements

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field
• Minimum of 3 years of logistics, supply chain, transportation, or 3PL experience
• Strong understanding of:
• Transportation operations
• Warehousing
• Inventory management
• Import/export processes
• Supply chain operations
• Experience working with:
• ERP systems
• CRM platforms
• Transportation Management Systems (TMS)
• Warehouse Management Systems (WMS)
• Advanced proficiency in Microsoft Office applications, particularly Excel
• Strong analytical and problem-solving skills
• Excellent written and verbal English communication skills
• Ability to manage multiple priorities and work within tight deadlines

Flexible Requirements

• Experience supporting global logistics operations
• Experience working with consumer goods, manufacturing, or distribution environments
• Knowledge of customs brokerage and international trade processes
• Experience managing carrier compliance and routing requirements
• Exposure to inventory planning and demand forecasting processes
• Experience presenting operational reports and analytics

Skills & Competencies

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Strong stakeholder management and communication abilities
• Ability to work independently and collaboratively within cross-functional teams
• Strong process improvement mindset
• Adaptability and willingness to support evolving business needs
• Professionalism, reliability, and strong work ethic
• Data-driven decision-making and analytical thinking

Benefits

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.