Local Telco Specialist

Inspiro Relia, Inc.; Philippines; On-site; PHP 223,200 - 334,800; Full time

Job summary

Inspiro Relia, Inc. is seeking a customer care specialist who will create awesome customer experiences by providing information on the company’s products and services. You will assist customers with their billing, technical, and product-related inquiries.

The ideal candidate should be at least 18 years old, a college undergrad of 2-full years, and have relevant customer service experience. Applicants must be good communicators in both English and Tagalog and should be willing to work on-site.

Qualifications

• Must be 18 years old and above.
• At least 1-year relevant customer service experience.
• Willing to work on-site.

Responsibilities

• Communicate the value of products and share ways to maximize the brand's offerings.
• Verify information to assist customers and provide timely resolutions.
• Perform basic technical support aiming for high customer satisfaction.

Skills

Good Communication skills (English and Tagalog)

Education

College undergrad of 2-full years

Job description

We’re looking for new teammates who can give awesome customer experiences. The customer care specialist will provide information about the company’s products and services. You will assist customers regarding their postpaid and prepaid split covering the billing, technical, and other product-related inquiries.

Responsibilities

You will be the go-to person to communicate the value of our products and share ways to get the most from the brand. Verifies information to assist and provides resolutions in a timely manner. Performs basic technical support and is driven to achieve the highest level of customer satisfaction.

Qualifications

• 18 years old and above
• College undergrad of 2-full years
• At least 1-year relevant customer service experience
• Good Communication skills (English and Tagalog)
• Willing to work on-site