Local Store Marketing Associate

Cabalen Management Co., Inc.; Manila; On-site; PHP 167,400 - 223,200; Full time

Job summary

A hospitality company in Metro Manila is seeking staff to ensure guests feel valued and respected. Responsibilities include greeting customers, escorting them to their accommodations, and responding to their needs promptly. Ideal candidates should possess effective communication skills, be flexible to work in shifts, and be able to multitask in a fast-paced environment. A minimum of a high school diploma is preferred. This position offers opportunities to contribute to an engaging dining experience.

Qualifications

• Preferably holds a College or High school diploma.
• Must be able to walk and stand during the entire shift.
• Height requirement of 5'3".

Responsibilities

• Ensure every guest feels cared for, valued, and respected.
• Escort customers to accommodations and provide a friendly greeting.
• Respond promptly and courteously to requests.
• Guide dining room personnel on customer needs for quality service.
• Answer incoming calls and assist restaurant operations.

Skills

Active listening

Good communication skills

Multitasking

Flexibility to work in shifts

Basic computer literacy

Education

College or High school diploma

Job description

Qualifications and Standards

• Preferably College or High school diploma
• Height must be 5'3"
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and with the ability to perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels care for valued and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed