Local Store Marketing Associate

Cabalen Management Co., Inc.; Makati; On-site; PHP 167,400 - 223,200; Full time

Job summary

A restaurant in Metro Manila is seeking staff to join their team. The successful candidate will ensure every guest feels valued and respected, greet them warmly, and provide exceptional service. Responsibilities include escorting customers, answering calls, and assisting dining room staff. Candidates must possess good communication skills and the flexibility to work in shifts. This role requires basic computer literacy and the ability to work efficiently in a fast-paced environment.

Qualifications

• Basic computer literacy required.
• Must be able to walk and stand during entire shift.
• Ability to work well in a fast-paced environment.

Responsibilities

• Ensure every guest feels cared for and valued.
• Escort customers to accommodations.
• Greets customers with a friendly welcome.
• Respond courteously to requests.
• Direct dining room personnel for quality service.
• Answer incoming calls to the restaurant.
• Help staff by setting and clearing tables.

Skills

Active listening

Good communication skills

Flexibility to work in shifts

Multitasking

Education

Preferably College or High School Diploma

Job description

Qualifications and Standards

• Preferably College or High School Diploma
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels care for, valued, and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome
• Respond promptly and courteously to any requests
• Directs and instructs the dining room personnel on customer needs to ensure fast and quality service from the moment they arrive
• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed