Local Store Marketing Associate

Cabalen Management Co., Inc.; Pampanga; On-site; PHP 134,000 - 201,000; Full time

Job summary

A leading restaurant management company in Pampanga is seeking a dedicated customer service representative who ensures guests feel valued and respected. This role involves greeting customers warmly, escorting them to their dining areas, and responding promptly to requests. Candidates should possess good communication skills and the ability to work in shifts. A high school or college diploma is preferred. Join our team and contribute to providing exceptional service in a fast-paced environment.

Qualifications

• Preferably holds a College or High school diploma.
• Must be at least 5'3" tall.
• Basic computer literacy is required.
• Must be able to multitask and perform well in a fast-paced environment.

Responsibilities

• Ensure every guest feels valued and respected.
• Escort customers to their accommodations.
• Greet customers with a friendly welcome.
• Respond promptly to customer requests.
• Direct dining room personnel to meet customer needs.
• Answer restaurant calls and provide appropriate service.
• Assist dining room staff by setting and clearing tables.
• Contribute to team effort by achieving related results as needed.

Skills

Active listening

Good communication skills

Flexibility to work in shifts

Shift work

Multitasking

Fast-paced

Education

College or High school diploma

Job description

Qualifications and Standards

• Preferably College or High school diploma
• Height must be 5'3"
• Basic computer literate
• Active listening and good communication skills
• Flexibility to work in shifts
• Can work multitasking and with the ability to perform well in a fast-paced environment
• Must be able to walk and stand during entire shift

Duties and Responsibilities

• Ensure every guest feels care for valued and respected
• Escorts customers to accommodations
• Greets customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables
• Contribute to team effort by accomplishing related results as needed