Loans Operations Manager - Client Service & Compliance

Metrobank; Davao City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading banking institution is looking for an Account Service Manager in Davao City. This role involves managing the servicing of loans and trade transactions while supervising the Account Service Associates. The ideal candidate will have at least 5 years of experience in Loans Operations and strong communication and stakeholder management skills. The position allows you to contribute to the community while advancing in your banking career.

Qualifications

• At least 5 years of experience in Loans Operations Processing.
• Background in Commercial Loans and/or Trade Transactions Processing is an advantage.

Responsibilities

• Servicing loans and trade transactions for IBS customers.
• Supervise Account Service Associates and ensure compliance with bank policies.
• Handle transaction-related customer complaints.

Skills

Effective communication

Presentation skills

Negotiation skills

Client-facing roles

Stakeholder management

Education

Graduate of a Business or Finance course

Job description

A leading banking institution is looking for an Account Service Manager in Davao City. This role involves managing the servicing of loans and trade transactions while supervising the Account Service Associates. The ideal candidate will have at least 5 years of experience in Loans Operations and strong communication and stakeholder management skills. The position allows you to contribute to the community while advancing in your banking career.