Loans Officer

Eight Under Par (Pawnshop Operator), Inc.; Makati; On-site; PHP 446,000 - 781,000; Full time

Job summary

Eight Under Par (Pawnshop Operator), Inc. in Makati seeks a results-driven Sales & Marketing professional to attract quality loan clients and handle referrals, while building the loan product knowledge to present clearly to prospects.

In Account Management, you will monitor loan payments, prepare utilization and renewal reports, and ensure compliant documentation. You will cross-sell group products and contribute to monthly sales plans aimed at growing the branch portfolio.

Qualifications

• 1–3 years of lending sales experience.
• Solid understanding of lending products.
• Excellent communication and interpersonal skills.
• Customer satisfaction orientation and sales competencies.
• Ability to work in a goal-oriented environment.

Responsibilities

• Solicits potential quality loan clients.
• Attends to referrals and sets client calls/appointments; presents product features.
• Inputs client information into the system for pipeline monitoring.
• Conducts initial credit investigation to determine eligibility.
• Collects and verifies documentary requirements for credit evaluation.
• Coordinates with Lending Center Head and submits Loan Recommendation Memo for evaluation by Credit Department.
• Creates opportunities to cross-sell Palawan Pawnshop Group products and services.
• Prepares monthly sales plans including area mapping and listing of prospective clients.
• Regularly monitor clients’ loan payments for timely action until fully settled.
• Conduct a loan utilization report 30 days after loan release to verify use against declared purpose.
• Conducts regular maintenance calls at least every 6 months for renewal and follow-up.
• Processes loan renewals and additional credit lines when applicable.
• Performs procedures on mortgage of collaterals for borrower’s accounts security.
• Assists during loan disbursements.
• Ensures compliance of deficient documents as per Checklist of Documentary Requirements.
• Conducts client follow-up for updated requirements like tax compliance, insurance, and other clearances.
• Prepares detailed monthly remedial actions.

Skills

Sales experience

Communication

Interpersonal skills

Job description

Sales & Marketing

1. Solicits potential quality loan clients.

2. Attends to all client referrals from Palawan Pawnshop branches. Sets client calls/appointments and presents the product features to a prospective client.

3. Inputs all client information into the system for pipeline monitoring and management.

4. Conducts initial credit investigation to determine if prospective clients meet the eligibility criteria.

5. Collects and ensures the authenticity of all documentary requirements needed for credit investigation, evaluation, and appraisal.

6. Coordinates with Lending Center Head and submits Loan Recommendation Memo (LRM – sales portion) for the loan package to be evaluated by the Credit Department.

7. Creates opportunities to cross-sell Palawan Pawnshop Group products and services.

8. Prepares monthly sales plans including area mapping and listing of prospective clients (solicited and referred).

Account Management

1. Regularly monitor clients’ loan payments for timely and accurate action until the loan is fully settled.

2. Conduct a loan utilization report thirty (30) days after the loan has been released to ascertain use against declared purpose, to be covered with a call report for filing in the credit folder and loans system.

3. Conducts regular maintenance calls at least once every 6 months for client interviews, validation and follow–up for renewal purposes, to be covered with a call report for filing in the credit folder and loans system.

4. Processes loan renewals and additional credit lines whenever applicable.

5. Performs procedures necessary on mortgage of collaterals for the security of the borrower’s accounts.

6. Assists and accommodates clients during loan disbursements.

7. Ensures compliance of deficient documents as per ‘Checklist of Documentary Requirements’.

8. Conducts client follow-up for updated requirements like tax compliance, insurance requirements, and other clearances, as required by the Credit Department.

9. Prepares detailed monthly remedial
   

Qualifications:

• At least 1-3 years of sales experience in lending with a financing company, cooperative or bank.

• Solid understanding of lending products and practices

• Excellent communication and interpersonal skills

• Customer satisfaction orientation and sales competencies

• Ability to work in a goal-oriented environment