Loan Services Specialist — Elevate Customer Experience

PETNET, INC.; Manggahan; On-site; PHP 201,000 - 290,000; Full time

Job summary

PETNET, INC. is seeking a customer-focused professional to support loan applications and branch operations at Perahub Branch Lite Santiago, Isabela—Jubilee Hotel, 210 Bayaua St. Centro East, Santiago City. You will assist customers with loan requirements, statuses, and branch experiences.

This role covers loan processing, permits, documentation, and coordination with internal teams for system issues. Fresh graduates are welcome; shifts include weekends and holidays.

Qualifications

• Must graduate of any four-year course or with 2 year-course vocational graduate.
• 1 year of sales and cash handling experience preferred.
• Willing to work shifting schedule including weekends and holidays.
• Assigned to Perahub Branch Lite Santiago, Isabela – Jubilee Hotel 210 Bayaua St. Centro East, Santiago City.

Responsibilities

• Process loan applications accurately and efficiently.
• Provide clear, courteous assistance on loan requirements and status.
• Ensure smooth customer experience at the branch.
• Process permits and maintain branch documentation.
• Coordinate with internal teams on system issues and admin needs.
• Generate leads by approaching walk-in clients and partners.

Skills

Customer service

Sales

Cash handling

Communication

Documentation

Team coordination

Education

Four-year degree

Two-year vocational

College undergrad (2nd year)

Job description

PETNET, INC. is seeking a customer-focused professional to support loan applications and branch operations at Perahub Branch Lite Santiago, Isabela—Jubilee Hotel, 210 Bayaua St. Centro East, Santiago City. You will assist customers with loan requirements, statuses, and branch experiences.

This role covers loan processing, permits, documentation, and coordination with internal teams for system issues. Fresh graduates are welcome; shifts include weekends and holidays.