Loan Administrator Senior Officer

ACCA Careers; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

ACCA study support

Extra birthday leave

Mentoring & career progression

Employee Share Plan

Job summary

Alter Domus in Manila/Taguig is seeking a skilled loan administration professional with 3–5 years in financial services. You will process trade documents, manage records, and provide top-tier client support, while coordinating with teams to ensure accuracy and timely responses.

The role requires strong Excel skills, attention to detail, and the ability to multitask in a fast-paced environment. A merit-based development path and ACCA-related study support are offered.

Qualifications

• Degree-level education in Finance, Accounting, Economics or Business-related field.
• 3–5 years of relevant experience in financial services; loan administration preferred.
• Strong understanding of financial services operations and attention to detail.
• Excellent written and verbal communication with organizational flexibility.

Responsibilities

• Process trade documents and retrieve reports using internal and external systems.
• Coordinate with internal/external teams to respond to inquiries.
• Enter data and upload documents to the record keeping system.
• Deliver high-quality client service and resolve issues.
• Open, review, and assign loan-related files following protocols.
• Track work, escalate issues, and maintain timely delivery to business units.
• Support management by monitoring service delivery and team performance.
• Collaborate with colleagues and share knowledge to improve efficiency.
• Handle ad-hoc requests from management and stakeholders.

Skills

Excel

Data entry

Communication

Time management

Problem solving

Education

Finance/Accounting/Economics degree

Tools

Internal proprietary systems

Record keeping system

Job description

About Us

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Your Responsibilities

• Gain proficiency with both external software systems and internal proprietary systems to process trade documents and retrieve reports needed to perform job duties;
• Coordinate with internal and external teams to ensure timely responses and resolution to inquiries;
• Process documentation, including entering the appropriate information either by data entry or upload to the record keeping system;
• Provide high quality client service internally and externally by answering inquiries and resolving problems;
• Demonstrate understanding of and ability to open, review and assign computer files according to directory/file path protocols;
• Ensure work is completed accurately and on time while tracking and escalating any issues to the appropriate business unit;
• Support management by monitoring service delivery and team performance, identifying knowledge gaps and changes that will improve client satisfaction and organizational efficiency;
• Strengthen collaborative relationships across the team, actively share knowledge, and contribute to a culture of continuous learning within the team;
• Effectively support ad-hoc assignments and requests from management and stakeholders based on business needs.
• Demonstrate product and functional knowledge of the bank loan market to communicate with business and trading counterparties;
• Support the settlement process of loan syndications, secondary loan trades, CLOs, restructures, privates, and trade claims including funding and documentation matters;
• Navigate internal systems and external/industry platforms to process trades, allocations and deliver relevant documentation accurately within time sensitive deadlines.

Your profile

• Degree-level education in a relevant area such as Finance, Accounting, Economics or Business-related field;
• With minimum of 3 to 5 years of relevant work experience in financial services or a related field; preferably with loan administration experience is an advantage
• Knowledge and interest in the financial services industry and operations;
• Strong team spirit with the ability to work independently and use initiative when appropriate;
• Excellent written and verbal communication skills with strong organizational abilities and flexibility;
• Experience reading and comprehending loan terminology;
• High attention to detail;
• Ability to work in a high-volume, fast-paced, deadline-driven environment;
• Exceptional organizational and time management skills;
• Ability to multitask and prioritize daily workload;
• Skilled in independently researching and resolving problems;
• Proficiency in Microsoft Excel.

What We Offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our Global Benefits Also Include

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)