Loan Administration Officer

Alter Domus; Philippines; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

ACCA study leave

Birthday leave

Mentoring

Employee Share Plan

Social & sports events

EAP support

Job summary

Alter Domus in the Philippines is seeking a detail-oriented professional to support financial services operations. You will navigate multiple systems to generate reports, coordinate with teams to ensure timely responses, and process documentation with accuracy.

The role requires a bachelor’s or associate’s degree in a business field and 1–2 years’ relevant experience, plus strong communication and Excel skills.

Qualifications

• Associate’s or bachelor’s degree in a business-related field; 1–2 years of relevant work experience.
• Prior experience in financial services is an advantage.
• Strong written and verbal communication skills.
• High attention to detail and ability to meet deadlines.

Responsibilities

• Navigate internal and external systems to retrieve reports and data.
• Coordinate with teams to ensure timely responses and resolutions.
• Process documentation and data entry into the record-keeping system.
• Provide high-quality client service, both internal and external.
• Open, review, and assign computer files per directory/file path protocols.
• Ensure work is accurate and on-time, escalating issues when needed.
• Demonstrate knowledge of bank loan markets to communicate with counterparties.
• Support settlement processes for loan syndications, CLOs, restructures, privates, and trade claims.
• Navigate platforms to process trades and deliver relevant documents within deadlines.

Skills

Microsoft Excel

Excellent communication

Attention to detail

Multitasking

Education

Bachelor's or Associate's degree in business-related field

Job description

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Your responsibilities

• Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to retrieve reports needed to perform job duties;
• Coordinate with internal and external teams to ensure timely responses and resolution to inquiries;
• Process documentation; including entering the appropriate information either by data entry or upload to the record keeping system;
• Provide high quality client service internally and externally, answering inquiries and resolving problems;
• Understanding of and ability to open, review and assign computer files according to directory/file path protocols; and
• Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit.

• Demonstrate product and functional knowledge of the bank loan market to communicate with business and trading counterparties;
• Support the settlement process of loan syndications, secondary loan trades, CLOs, restructures, privates, and trade claims including funding and documentation matters;
• Navigate internal systems and external/industry platforms to process trades, allocations and deliver relevant documentation accurately within time sensitive deadlines.

Your profile

Associate’s or bachelor’s degree in a business-related field with a minimum of 1 to 2 years of relevant work experience; Any prior experience in financial services industry is an advantage.

• Basic knowledge and interest in the financial services industry and operations;
• Responsive, friendly, and proactive approach;
• Excellent written and verbal communication skills;
• High attention to details;
• Ability to work in a high-volume, fast-paced, deadline-driven environment;
• Meet time sensitive work requirements;
• Exceptional organizational and time management skills;
• Ability to multitask and prioritize daily workload;Skilled in independently researching and resolving problems; and
• Microsoft Excel experience.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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