Load Planner

Deutsche Post DHL; Davao City; On-site; Confidential; Full time

Job summary

DHL Supply Chain in the Philippines is seeking a Logistics Dispatcher/Coordinator to oversee order waving, load planning, and dispatch coordination within the Davao Regional Distribution Center.

You will monitor inventory, ensure accurate transactions in the WMS, report KPIs, and collaborate with warehouse, transport, and customer service teams to meet SLA commitments.

Qualifications

• 2–4 years of experience in warehouse operations, logistics planning, dispatch planning, or supply chain operations.
• Experience in warehouse management systems (WMS), order management, and inventory control.
• Exposure to distribution center or regional warehouse operations is preferred.

Responsibilities

• Plan, prioritize, and execute daily order waving activities based on shipment schedules, customer requirements, and warehouse capacity.
• Release picking, replenishment, and inventory movement tasks through the Warehouse Management System (WMS).
• Monitor order progress and adjust wave releases to optimize resource utilization and service levels.
• Coordinate with Operations Supervisors to balance workload across receiving, picking, packing, and dispatch teams.
• Develop efficient load plans to maximize vehicle utilization while meeting delivery schedules.
• Consolidate orders and allocate shipments based on delivery routes, volume, weight, and vehicle capacity.
• Coordinate with transport providers and dispatch teams to ensure on-time vehicle departures.
• Monitor outbound shipment execution and resolve delivery or dispatch-related issues.
• Ensure compliance with customer-specific loading and transportation requirements.
• Monitor inventory availability and identify stock issues impacting order fulfillment.
• Coordinate with Inventory and Operations teams to resolve allocation discrepancies and inventory exceptions.
• Validate order integrity before release to minimize fulfillment errors.
• Ensure accurate transaction processing within the WMS and related systems.
• Track and report KPIs such as order cycle time, wave completion, productivity, dispatch accuracy, and on-time shipment performance.
• Analyze operational trends and recommend process improvements to increase efficiency.
• Support continuous improvement initiatives related to warehouse planning and order management.
• Act as the primary coordination point between warehouse operations, transportation, customer service, and inventory teams regarding order fulfillment priorities.

Skills

Planning & Scheduling

Warehouse processes

Transportation planning

Inventory management

WMS experience

Excel proficiency

Analytical thinking

Multitasking

Stakeholder management

Attention to detail

Education

Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or related field

Tools

WMS

Microsoft Excel

Job description

About us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

Order Waving & Task Management

• Plan, prioritize, and execute daily order waving activities based on shipment schedules, customer requirements, and warehouse capacity.
• Release picking, replenishment, and inventory movement tasks through the Warehouse Management System (WMS).
• Monitor order progress and adjust wave releases to optimize resource utilization and service levels.
• Ensure all tasks are released accurately and on time to support operational requirements.
• Coordinate with Operations Supervisors to balance workload across receiving, picking, packing, and dispatch teams.

Load Planning & Dispatch Coordination

• Develop efficient load plans to maximize vehicle utilization while meeting delivery schedules.
• Consolidate orders and allocate shipments based on delivery routes, volume, weight, and vehicle capacity.
• Coordinate with transport providers and dispatch teams to ensure on-time vehicle departures.
• Monitor outbound shipment execution and resolve delivery or dispatch-related issues.
• Ensure compliance with customer-specific loading and transportation requirements.

Inventory & System Control

• Monitor inventory availability and identify stock issues impacting order fulfillment.
• Coordinate with Inventory and Operations teams to resolve allocation discrepancies and inventory exceptions.
• Validate order integrity before release to minimize fulfillment errors.
• Ensure accurate transaction processing within the WMS and related systems.

Performance Monitoring & Reporting

• Track and report key performance indicators (KPIs) such as order cycle time, wave completion, productivity, dispatch accuracy, and on-time shipment performance.
• Analyze operational trends and recommend process improvements to increase efficiency.
• Support continuous improvement initiatives related to warehouse planning and order management.

Stakeholder Management

• Act as the primary coordination point between warehouse operations, transportation, customer service, and inventory teams regarding order fulfillment priorities.
• Communicate operational constraints, shipment priorities, and dispatch updates to stakeholders.
• Support customer requirements and service level agreement (SLA) commitments.

Requirements

Education

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.

Experience

• At least 2-4 years of experience in warehouse operations, logistics planning, dispatch planning, or supply chain operations.
• Experience in warehouse management systems (WMS), order management, and inventory control.
• Exposure to distribution center or regional warehouse operations is preferred.

Skills & Competencies

• Strong planning, scheduling, and coordination skills.
• Knowledge of warehouse processes, transportation planning, and inventory management.
• Proficiency in Warehouse Management Systems (WMS) and Microsoft Excel.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Excellent communication and stakeholder management skills.
• Attention to detail and ability to work accurately under time-sensitive conditions.

Other Requirements

• Willing to be assigned and work on-site in Davao Regional Distribution Center.
• Amenable to shifting schedules, weekends, and holidays as required by operations.
• Capable of supporting critical dispatch and peak-season activities.