Learning and Development & HR Operations Associate

Q2 HR Solutions; Taguig; Vor Ort; PHP 420.000 - 660.000; Vollzeit

Zusammenfassung

Q2 HR Solutions is seeking a highly organized Learning and Development & HR Operations Associate to support employee training, onboarding, and day-to-day HR operations.

The role involves coordinating training programs, managing learning records, and providing administrative support to ensure a positive employee experience. The ideal candidate has background in L&D, HR Operations, Training Coordination, or HR Administration, with strong organizational and communication skills.

Qualifikationen

• Bachelor's degree in Psychology, HR Management, Business Administration, or a related field.
• Experience in Learning and Development (L&D), HR Operations, HR Administration, Training Coordination, Employee Onboarding, or HR Shared Services.
• Familiarity with training administration, employee services, and general HR processes.
• Experience using Learning Management Systems (LMS), HRIS, or similar platforms is an advantage.

Aufgaben

• Coordinate employee training programs, classroom sessions, and learning activities based on business requirements.
• Facilitate employee registration for local and international training programs.
• Work with regional learning teams, trainers, and internal stakeholders to coordinate training schedules.
• Arrange training logistics, including venues, materials, printing, and other administrative needs.
• Distribute training schedules, course assignments, and joining instructions to employees.
• Monitor employee participation and completion of training programs.

Kenntnisse

Organizational skills

Communication skills

Time management

Customer service mindset

Ausbildung

Bachelor's degree in Psychology, HR Management, Business Administration, or related field

Tools

LMS

HRIS

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Jobbeschreibung

About the Role

We are looking for a highly organized, detail-oriented, and service-driven Learning and Development & HR Operations Associate to support employee training, learning administration, onboarding, and day-to-day HR operations.

In this role, you will coordinate training programs, manage learning records, assist new employees, and provide administrative support to ensure smooth HR processes and a positive employee experience.

The ideal candidate has a background in Learning and Development (L&D), HR Operations, Training Coordination, or HR Administration, with strong organizational and communication skills.

Key Responsibilities

Learning and Training Coordination

• Coordinate employee training programs, classroom sessions, and learning activities based on business requirements.
• Facilitate employee registration for local and international training programs.
• Work closely with regional learning teams, trainers, and internal stakeholders to coordinate training schedules and requirements.
• Arrange training logistics, including venues, materials, printing, and other administrative needs.
• Distribute training schedules, course assignments, and joining instructions to employees.
• Monitor employee participation and completion of assigned training programs.

Learning Management System (LMS) Administration

• Create, update, and maintain training courses and class records in the Learning Management System (LMS).
• Assign learning courses to employees and track training completion.
• Coordinate with technical support teams to resolve LMS-related concerns.
• Maintain accurate training records and support learning administration activities.

HR Concierge and Employee Onboarding

• Serve as an HR support contact for new employees, responding to HR-related inquiries and providing guidance.
• Assist with employee onboarding activities to ensure a smooth and positive new-hire experience.
• Conduct office tours and provide basic workplace orientation to new joiners.
• Coordinate with internal departments to address employee concerns and administrative requests.
• Support day-to-day HR service delivery and employee experience initiatives.

HR Administrative and Event Support

• Provide administrative and logistical support for HR activities, internship programs, graduate hiring events, and career fairs.
• Coordinate event arrangements, documentation, materials, and other operational requirements.
• Support employee engagement activities and other HR initiatives as assigned.

Training Compliance and Expense Administration

• Monitor employee completion of mandatory training and coordinate with relevant departments to support compliance requirements.
• Track training-related expenses and onboarding costs.
• Process invoices, payment requests, and supporting documentation for learning and HR-related activities.
• Coordinate with internal teams and training providers regarding payment and administrative requirements.
• Maintain accurate training, onboarding, and expense records.

Qualifications

• Bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field.
• Experience in Learning and Development, HR Operations, HR Administration, Training Coordination, Employee Onboarding, or HR Shared Services.
• Familiarity with training administration, employee services, and general HR processes.
• Experience using Learning Management Systems (LMS), HR Information Systems (HRIS), or similar platforms is an advantage.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Strong organizational, communication, coordination, and time management skills.
• Detail-oriented, proactive, and capable of handling multiple tasks and deadlines.
• Comfortable coordinating with different departments and regional stakeholders.
• Strong customer service mindset with the ability to handle employee inquiries professionally and confidentially.