Lifestyle Concierge Specialist

FPS Innovation Labs; Davao City; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

FPS Innovation Labs is seeking a Lifestyle Assistant Specialist in Davao, Philippines. You will support members by organizing information, coordinating with vendors, and handling scheduling tasks to ensure smooth daily operations.

The role emphasizes strong English communication, organization, and a proactive, creative approach to solving problems while aligning with FPS core values. A background and drug screen are possible, with a shifting schedule including evenings and weekends.

Qualifications

• 2+ years of Call Center experience; experience in other verticals is a plus.
• Experience resolving complex customer concerns is advantageous.
• Omni-channel call center experience is valuable.
• Interest in high-end lifestyle and fashion is a plus.
• Educational qualification: at least 2 years in college or Senior High School graduate or equivalent.
• Must be 18 years or older and legally eligible to work.

Responsibilities

• Organize information on Google Sheets and display to members.
• Call doctor offices, customer service reps, hotels, salons, etc. to gather availability and pricing.
• Create and send Google Calendar invites.
• Find gifts from vendor-approved sites and present information to members.
• Until further notice, communicate with vendors and businesses for information collection.

Skills

English proficiency

Highly organized

Time management

Strong communication

Problem solving

Strategic thinking

Creativity

Core values alignment

Background check readiness

Flexible schedule

Education

College ≥2 years or HS graduate

18+ years old

Tools

G Suite

Zendesk experience

Job description

FPS Innovation Labs is seeking a Lifestyle Assistant Specialist in Davao, Philippines. You will support members by organizing information, coordinating with vendors, and handling scheduling tasks to ensure smooth daily operations.

The role emphasizes strong English communication, organization, and a proactive, creative approach to solving problems while aligning with FPS core values. A background and drug screen are possible, with a shifting schedule including evenings and weekends.