License Processing Specialist - Compliance & Approvals

WSH Experts Pte Ltd; Santo Niño 1st; On-site; PHP 200,000 - 260,000; Full time

Job summary

WSH Experts Pte Ltd in the Philippines is seeking a License Processing Officer to handle new and renewal applications for licenses across various regulatory regimes, ensuring compliance with service turnaround indicators.

The role involves screening applicants and entities, verifying information, processing approvals for licensees, tracking infringements, and preparing responses to requests, complaints and feedback from the public.

Responsibilities

• Process new and renewal license applications.
• Screen applicants and business entities for fit and proper criteria.
• Coordinate with ministries to collate scores for pilot trials.
• Track infringements by licensees and record the outcomes of police action.
• Prepare replies to service requests, complaints and feedback from the public.
• Provide basic customer service support for licensing enquiries (status, submission guidance).
• Process changes or updates to license information, licensing conditions, termination, suspension, and revocation.

Job description

WSH Experts Pte Ltd in the Philippines is seeking a License Processing Officer to handle new and renewal applications for licenses across various regulatory regimes, ensuring compliance with service turnaround indicators.

The role involves screening applicants and entities, verifying information, processing approvals for licensees, tracking infringements, and preparing responses to requests, complaints and feedback from the public.