Liaison Staff

INTERACTIVE MULTI-PURPOSE COOPERATIVE; Quezon City; On-site; PHP 250,000 - 360,000; Full time

Job summary

Interactive Multi-Purpose Cooperative is seeking a detail-oriented Liaison Staff to support administration and office operations in Commonwealth, Quezon City. You will bridge communication between members, external partners, and internal teams, ensuring timely information flow and strong relationships.

The role entails coordinating meetings, maintaining records, and assisting in cooperative programmes while upholding confidentiality and professional conduct.

Qualifications

• High school diploma or equivalent, some college coursework advantageous.
• Experience in administrative, liaison, or customer service roles.
• Strong written and verbal English and Filipino communication.

Responsibilities

• Coordinating communication and correspondence between members, departments, and external organisations.
• Maintaining and updating records of liaison activities, meetings, and important communications.
• Scheduling and arranging meetings, site visits, and collaborative events with internal and external stakeholders.
• Preparing briefing documents, reports, and summaries of liaison activities for management review.
• Serving as a point of contact for member inquiries and directing requests to appropriate departments.
• Assisting in the development and implementation of cooperative programmes and initiatives.
• Monitoring compliance with cooperative policies and procedures across liaison activities.
• Supporting the organisation of community engagement events and member activities.
• Maintaining professional relationships with key stakeholders and external partners.
• Gathering feedback from members and stakeholders to improve cooperative services.

Skills

Communication skills

English & Filipino fluency

Organizational skills

Time management

Microsoft Office

Record keeping

Education

High school diploma

Some college coursework

Tools

Microsoft Office

Email management systems

Job description

About the role

Interactive Multi-Purpose Cooperative is seeking a detail-oriented and proactive Liaison Staff to join our administration and office support team. This is a full-time position based in Commonwealth, Quezon City, Metro Manila. As Liaison Staff, you will serve as a crucial communication bridge between our cooperative members, external stakeholders, and internal departments. Your role will be instrumental in ensuring smooth coordination, timely information flow, and effective relationship management across all levels of the organisation. You will be responsible for facilitating collaboration between different teams and maintaining strong partnerships with our community stakeholders.

Key responsibilities

• Coordinating communication and correspondence between cooperative members, departments, and external organisations

• Maintaining and updating records of all liaison activities, meetings, and important communications

• Scheduling and arranging meetings, site visits, and collaborative events between internal and external stakeholders

• Preparing briefing documents, reports, and summaries of liaison activities for management review

• Serving as a point of contact for member inquiries and directing requests to appropriate departments

• Assisting in the development and implementation of cooperative programmes and initiatives

• Monitoring compliance with cooperative policies and procedures across liaison activities

• Supporting the organisation of community engagement events and member activities

• Maintaining professional relationships with key stakeholders and external partners

• Gathering feedback from members and stakeholders to improve cooperative services

What we're looking for

• High school diploma or equivalent; some college coursework or vocational training is advantageous

• Proven experience in an administrative, liaison, or customer service role, preferably in a cooperative or membership-based organisation

• Excellent written and verbal communication skills in English and Filipino

• Strong organisational and time management abilities with the capacity to handle multiple tasks simultaneously

• Proficiency in Microsoft Office applications and email management systems

• Demonstrated ability to build and maintain professional relationships with diverse stakeholders

• Strong attention to detail and accuracy in record-keeping and documentation

• Ability to work independently and as part of a collaborative team

• Professional demeanour and commitment to maintaining confidentiality

• Familiarity with cooperative principles and operations is desirable

What we offer

Interactive Multi-Purpose Cooperative is committed to supporting the career development and wellbeing of our employees. We provide a supportive work environment that values collaboration, integrity, and community service. Our benefits include opportunities for professional growth through training and skills development, a competitive compensation package, and access to cooperative member benefits. We foster a culture of mutual respect and encourage our team members to contribute ideas that strengthen our organisation and serve our members more effectively. We believe in maintaining a healthy work-life balance and provide a workplace that prioritises the welfare of all employees.

About us

Interactive Multi-Purpose Cooperative is a member-based organisation dedicated to providing quality services and support to our cooperative members. Our mission is to promote economic empowerment, social responsibility, and community development through cooperative principles and collaborative initiatives. We believe in the power of collective action to create positive change and sustainable growth. With a commitment to transparency, accountability, and member-centred service, we work to strengthen our community and provide meaningful opportunities for our members to thrive.