Lending Business Specialist

Maya; Metro Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Maya in the Philippines seeks a Lending Business Specialist to analyze lending data, uncover growth opportunities, and improve customer experience across lending products. You will collaborate with product, risk, tech, and operations to design scalable processes and refine underwriting models.

You will deliver regular management reports and ad hoc analytics, track market trends, and help optimize the customer journey and turnaround times in a fast‑growing environment.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Math, Statistics or related programs.
• Experience in business development, growth roles, or project management is preferred.
• Strong ability to analyze data, customer behavior, and market trends to drive decisions.

Responsibilities

• Monitor and analyze key metrics across the lending funnel to provide insights on Bank customers.
• Refine lending strategies, pricing, and segmentation using data-driven insights.
• Identify growth opportunities across target segments, industries, and ecosystems.

Skills

Data analysis

Communication

Fast-paced environment

Business development

Risk awareness

Education

Bachelor’s degree in Business, Finance, Economics, Math, Statistics or related programs

Tools

Excel

PowerPoint

Tableau

SQL

Python

Job description

Overview:

As a Lending Business Specialist, you will use your analytical skills to unlock growth opportunities and continuously improve customer experience in lending products. You will support the Business through data-driven insights and solutions to achieve organizational goals.

What you will do:

• Monitor and analyze key metrics across the lending funnel – acquisition, conversion, utilization, repayment, and retention–to provide valuable insights on Bank customers
• Use data-driven insights to refine lending strategies, pricing, and segmentation
• Identify and unlock growth opportunities across target segments, industries, and ecosystems
• Collaborate with internal teams (product, risk, tech, operations) to deliver integrated solutions
• Engage in the end-to-end lifecycle of data analytics from problem identification, technical design, implementation of requirements, data gathering, analysis, data visualization, and storytelling.
• Continuously improve customer journey, approval process, and turnaround time
• Work closely with risk and credit teams to optimize underwriting strategies and frameworks
• Ensure high quality and accuracy of results.
• Deliver management reports and analytics periodically, as well as, ad hoc reporting.
• Assist the business leads in managing the lending portfolio.
• Track and facilitate remediation of complaints, regulatory issues, and process gaps in relation to lending products.

What we are looking for:

• Bachelor’s degree in Business, Finance, Economics, Math, Statistics or related programs
• At least 2-3 years of experience in business development, growth roles, or project management
• General understanding of financial management, credit, and risk management
• Ability to analyze data, customer behavior, and market trends to drive decisions
• Experience in building business cases and designing scalable processes for lending operations and growth
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage
• Strong communication skills
• Thrives in a fast-paced, high growth environment