Loan Specialist

Quezon Capital Rural Bank Inc.; Cainta; On-site; PHP 360,000 - 480,000; Full time

Job summary

Quezon Capital Rural Bank Inc. is seeking a Loan Specialist to assist clients through processing, documentation, and loan consummation. You will ensure complete client profiling, accurate financial documentation, and efficient loan account maintenance.

The role emphasizes meticulous file management, strong customer service, and compliant reporting within a banking operations environment.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, or related field.
• Experience in operations is preferred, especially from banking, credit unions or finance.
• Strong organization and file management skills, both digital and physical.
• Excellent interpersonal and customer service abilities.

Responsibilities

• Client profiling & documentation: conduct borrower profiling and maintain organized credit folders.
• Loan processing: prepare basic and legal loan forms and mortgage documentation.
• Account maintenance: process loan releases and repayments, post repayments.
• Monitoring & reminders: check maturing loans and follow up on due dates.
• Compliance & reporting: monitor AMLA transactions and generate compliance reports.
• Data management: upload, digitize, and update client information and records.
• Other duties: perform related tasks as assigned.

Skills

Highly organized file management

Customer service orientation

Interpersonal skills

Verbal and written communication

Multi-tasking and prioritization

Education

Bachelor's degree in Business Administration, Accounting, Finance or related field

Job description

Job Summary

The Loan Specialist is responsible for assisting clients throughout the processing, documentation, and consummation of their loan applications with the bank. This role ensures complete and compliant client profiling, accurate financial documentation, and efficient loan account maintenance.

Duties and Responsibilities

• Client Profiling & Documentation: Conducts borrower profiling, ensures completion of client information forms, and maintains organized physical and digital credit folders.

• Loan Processing: Prepares all basic and legal loan forms, including applications, disclosures, promissory notes, agreements, and mortgage documentation.

• Account Maintenance: Processes loan releases and repayments, stays updated on loan charges and fees, and posts daily repayments into the Loan Management System.

• Monitoring & Reminders: Checks daily maturing loans, monitors account balances, and coordinates with management to conduct phone call follow-ups and reminders for due dates.

• Compliance & Reporting: Monitors and reports AMLA-covered transactions in coordination with the branch team and ensures the timely generation of regular compliance reports.

• Data Management: Handles the uploading, digitization, and updating of client information and system records.

• Other Duties: Performs other related tasks that may be assigned from time to time.

Requirements & Qualifications

• Education: 4-year Bachelor's degree in Business Administration, Accounting, Finance, or a related field.

• Experience: Prior experience in operations is preferred, ideally gained from banking, credit unions, finance, or similar industries.

• Key Skills:

  • Highly organized, meticulous, and adept at both digital and manual file management.

  • Strong customer service orientation and excellent interpersonal skills.

  • Good verbal and written communication skills.

  • Ability to multi-task, prioritize, and manage tasks effectively.