Lending Business Associate

Maya; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Maya in the Philippines is seeking a Lending Business Specialist to turn data into growth for lending products. You will monitor metrics across acquisition, conversion, utilization, repayment, and retention, and collaborate with product, risk, tech, and operations.

The role emphasizes building business cases, designing scalable processes for lending operations, and improving customer journey and underwriting frameworks while delivering timely insights and ensuring high-quality results.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs.
• 2–3 years of experience in business development, growth roles, or project management.
• General understanding of financial management, credit, and risk management.
• Ability to analyze data, customer behavior, and market trends to drive decisions.
• Experience in building business cases and designing scalable processes for lending operations and growth.
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software.
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage.
• Strong communication skills.
• Thrives in a fast-paced, high growth environment.

Responsibilities

• Monitor and analyze key metrics across the lending funnel—from acquisition to retention—to provide insights for Bank customers.
• Use data-driven insights to refine lending strategies, pricing, and segmentation.
• Identify and unlock growth opportunities across target segments, industries, and ecosystems.
• Collaborate with product, risk, tech, and operations to deliver integrated solutions.
• Improve customer journey, approval process, and turnaround time.
• Work with risk and credit teams to optimize underwriting strategies and frameworks.
• Engage in end-to-end lifecycle of business development and product management from problem identification to implementation.
• Ensure high quality and accuracy of results.
• Track and remediate complaints, regulatory issues, and process gaps in lending products.
• Assist business leads in managing the lending portfolio.

Skills

Data analysis

Communication

Growth mindset

Project management

Education

Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs

Tools

Excel

PowerPoint

Tableau

SQL

Python

R

NumPy

MatLab

Job description

Overview:

As a Lending Business Specialist, you will use your analytical skills to unlock growth opportunities and continuously improve customer experience in lending products. You will support the Business through data-driven insights and solutions to achieve organizational goals.

What you will do:

• Monitor and analyze key metrics across the lending funnel – acquisition, conversion, utilization, repayment, and retention–to provide valuable insights on Bank customers
• Use data-driven insights to refine lending strategies, pricing, and segmentation
• Identify and unlock growth opportunities across target segments, industries, and ecosystems
• Collaborate with internal teams (product, risk, tech, operations) to deliver integrated solutions
• Continuously improve customer journey, approval process, and turnaround time
• Work closely with risk and credit teams to optimize underwriting strategies and frameworks
• Engage in the end-to-end lifecycle of business development and product management from problem identification, technical design, implementation of requirements, analysis and storytelling.
• Ensure high quality and accuracy of results.
• Track and facilitate remediation of complaints, regulatory issues, and process gaps in relation to lending products.
• Assist the business leads in managing the lending portfolio.

What we are looking for:

• Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs
• At least 2-3 years of experience in business development, growth roles, or project management
• General understanding of financial management, credit, and risk management
• Ability to analyze data, customer behavior, and market trends to drive decisions
• Experience in building business cases and designing scalable processes for lending operations and growth
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage
• Strong communication skills
• Thrives in a fast-paced, high growth environment