Legal Operations & Intake Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 558,000 - 781,000; Full time

Job summary

KDCI Outsourcing seeks a Legal Operations Specialist to manage intake, classification, and tracking of legal requests and contract data. The role emphasizes data accuracy, stakeholder coordination, and high-volume workflow support, while contract review or negotiation is not required.

The ideal candidate will excel in organizing records, maintaining standardized classifications, and supporting Smartsheet-driven workflows for efficiency and reporting.

Qualifications

• 2–4 years in Legal Operations, contract administration, or similar data/workflow roles.
• Strong data processing, classification, cleanup, reconciliation and accurate record-keeping.
• Familiarity with NDAs, MSAs, and SOWs is a plus.
• Experience using Smartsheet or equivalent workflow/case-management tool.
• Excellent written English and stakeholder coordination skills.
• Ability to manage high volumes of requests and meet deadlines.

Responsibilities

• Monitor the intake mailbox and log new requests promptly and accurately.
• Review requests for completeness and follow up on missing information.
• Capture and classify details: requester, counterparty, contract type, deadline, purpose.
• Identify urgent or conflicting requests and elevate as needed.
• Route requests based on assignment rules and maintain status visibility.
• Create and maintain Legal request records in Smartsheet.
• Maintain standardized classifications for contracts and entities.
• Support Smartsheet dropdowns, formulas, automations, and reports.
• Assist with data cleanup, migration, and reconciliation of records.
• Organize document repository with metadata standards and naming conventions.
• Prepare operational reports on volume, turnaround, workload, and open matters.
• Document processes and suggest workflow-improvement ideas.

Skills

Data processing

Classification

Reconciliation

Record keeping

Stakeholder coordination

High-volume intake management

Attention to data accuracy

Structured data handling

Excel proficiency

Smartsheet usage

Tools

Smartsheet

Microsoft Excel

Microsoft Outlook

Job description

KDCI Outsourcing seeks a Legal Operations Specialist to manage intake, classification, and tracking of legal requests and contract data. The role emphasizes data accuracy, stakeholder coordination, and high-volume workflow support, while contract review or negotiation is not required.

The ideal candidate will excel in organizing records, maintaining standardized classifications, and supporting Smartsheet-driven workflows for efficiency and reporting.