Legal Admin Assistant - Tpd Law

Outdesk.; Philippines; Remote; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

Job summary

Outdesk. in the Philippines is seeking a Legal Admin Assistant to support a legal team specialising in Total and Permanent Disability (TPD) claims.

You will organise client records, draft correspondence, prepare pleadings, and liaise with insurers while ensuring privacy and compliance. The ideal candidate has at least 2 years of administrative experience in an Australian law firm, strong communication skills, and meticulous attention to detail in a fast-paced, remote setting aligned to

Qualifications

• Minimum 2 years administrative experience in an Australian law firm.
• Experience supporting personal injury or TPD lawyers is highly regarded.
• Excellent written and verbal communication with a client-focused approach.
• Ability to manage multiple cases and prioritise in a fast-paced environment.
• Strong proofreading and document formatting skills.
• Handle confidential case materials with discretion and privacy compliance.

Responsibilities

• Document Management: organise, file, and maintain client records and legal documentation.
• Document Preparation: transcribe dictation, draft correspondence, proofread & prepare pleadings.
• Billing and Invoicing: create invoices, monitor accounts receivable, handle billing queries.
• Evidence Gathering: request and track medical reports and supporting documents for claims.
• Insurer Interaction: assist with communications on claim statuses and information requests.
• Database Management: update claim tracking systems and compliance registers.
• Deadline Monitoring: track time-sensitive actions to meet procedural deadlines.

Skills

Communication

Organisation

Attention to Detail

Time Management

Discretion/Confidentiality

Education

Certificate III or IV in Business Administration (Legal)

Paralegal diploma

Tools

Smokeball

XERO

Microsoft Office

DocuSign

Job description

Legal Admin Assistant - TPD Law

Company: Outdesk. Job Type: Full Time Remote / Work from Home

Job Description - Legal Admin Assistant - TPD Law

Job Brief

We are seeking a highly organised and detail-oriented Legal Admin Assistant to assist a legal team specialising in Total and Permanent Disability (TPD) claims. This role requires experience in legal administration, ideally with prior exposure to the personal injury or insurance claims sector. You’ll work closely with lawyers and insurers, supporting the case management process by ensuring documentation is properly prepared, client communication is handled professionally, and compliance requirements are met.

Responsibilities

• Document Management: Organise, file, and maintain client records and legal documentation to ensure efficient access and compliance.

• Document Preparation: Transcribe dictation, draft correspondence, proofread documents, and prepare legal pleadings and submissions.

• Billing and Invoicing: Create and send invoices, monitor accounts receivable, and manage billing-related queries.

• Evidence Gathering: Request, track, and manage incoming medical reports and supporting documents needed for disability claims.

• Insurer Interaction: Assist legal staff in communicating with insurers regarding claim statuses, requests for information, and follow-ups.

• Database Management: Update and maintain claim tracking systems, case progress logs, and compliance registers.

• Deadline Monitoring: Track time-sensitive actions to ensure claims are processed efficiently and meet all procedural deadlines.

Requirements

• Experience:

• Minimum 2 years administrative experience in an Australian law firm

• Prior experience supporting personal injury or TPD lawyers is highly regarded

• Communication: Excellent written and verbal communication skills, with a client-focused approach.

• Organisation: Ability to manage multiple cases and prioritise tasks in a fast-paced environment.

• Attention to Detail: Strong proofreading and document formatting skills.

• Ethical Standards: Must handle confidential case materials with discretion and comply with all relevant privacy and ethical standards.

Desirable

• Prior experience supporting lawyers handling superannuation or insurance-based disability claims

• Familiarity with Australian superannuation and insurance providers

• Understanding of the TPD claims process or the role of insurance law in Australia

Software Proficiency

• Smokeball (Legal Practice Management Software)

• XERO (Accounting & Invoicing)

• Microsoft Office Suite (Word, Excel, Outlook)

• DocuSign or similar e-signature tools

Education

• Certificate III or IV in Business Administration (Legal), Legal Services, or equivalent experience

• Additional qualifications in legal studies or a paralegal diploma are advantageous but not essential

Personal Attributes

• Professional and empathetic demeanour when dealing with sensitive claims

• Reliable and self-directed with a proactive approach to case support

• Strong time management and follow-through

• Integrity and respect for confidentiality

• Ability to work independently and as part of a virtual legal team

Time Zone: Australian Business Hours

Applicant Location: Must be located in the Philippines

About Outdesk

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

• Paid Leave

• 13th Month Pay

• SSS

• Philhealth

• Pag-Ibig

• BIR

• HMO

About the Company

Outdesk.

Outsource Philippines has been providing world‑class outsourcing services to Australian businesses since 2017.