Data & Systems Coordinator (Office-Based)

Outdesk.; Philippines; On-site; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

Job summary

Outdesk. in the Philippines is seeking a Data & Systems Coordinator (office-based) to support the management of business systems, operational data, and digital records. You will maintain data accuracy across platforms, conduct system audits, and manage supplier and travel records.

The role requires knowledge of travel systems (Tramada) and CRMs (Salesforce), plus strong English communication, attention to detail, and the ability to work independently in a remote-enabled environment.

Qualifications

• Demonstrated experience managing data across multiple platforms and systems.
• Experience with travel industry systems and CRM platforms is highly desirable.
• Strong English communication and attention to detail are essential.

Responsibilities

• Database & Systems Management across platforms.
• CRM Administration: maintain accurate, up-to-date records.
• Data Integrity: identify and correct incomplete or duplicate records.
• Document Management: organize digital files in shared storage.
• Travel Systems Administration: manage traveller records and itineraries.
• Knowledge & Content Management: audit and update internal resources.
• Supplier Information Management: keep supplier data accurate.

Skills

Data management

Detail-oriented

Independent worker

Organizational skills

Communication skills

Education

High School Certificate

Travel/Business Information degree

Tools

Salesforce

Tramada

Google Drive

Google Workspace

Microsoft Excel

Microsoft Office Suite

Job description

Company : Outdesk. Job Type : Full Time Philippines

Data & Systems Coordinator (Office-based)

We areseekinga highlyorganisedand detail-oriented Data & Systems Coordinator to support the ongoing management of business systems, operational data, and digital records. This roleis responsible formaintainingthe accuracy and integrity of key information across multiple platforms, ensuring databases, supplier records, travel systems, and digital assetsremaincurrent and wellorganised.

Working independently while collaborating closely with the operations and support teams, the successful candidate will manage recurring data administration tasks, system audits, supplier information, and digital itinerary support. This position is ideal for a proactive professional who enjoys working with systems,maintainingdata accuracy, and improving operational efficiency through structured processes.

Responsibilities

• Database & Systems Management
• CRM Administration:Maintainaccurateand up-to-date records within the CRM system, ensuring account information is complete,accurate, and aligned with operational requirements.
• Data Integrity:Identifyincomplete, duplicate, or inaccurate records and implement corrective actions tomaintaindata quality across all systems.
• Document Management:Organiseandmaintaindigital files within shared cloud storage, ensuring documents are correctly named, structured, and accessible.
• Travel Systems Administration
• Travel System Management:Create andmaintainsupplier, creditor, and debtor records within the travel management system, ensuring informationremainscurrent andaccurate.
• Digital Itinerary Support:Build, update, andmaintaindigital travel itineraries using information supplied by travel advisors, ensuring consistency, accuracy, and professional presentation.
• Knowledge & Content Management
• Knowledge Base Maintenance:Conduct regular audits of internal knowledge resources,identifyingcontent requiringupdatesand preparing revised documentation.
• Supplier Information Management:Monitorsupplier updates and maintainaccuratesupplier information across all business systems.

Operational Support

• Supplier Administration:Coordinate supplier reviews andmaintainsupplier records to ensure informationremainsaccurateand current.
• Professional Development Records:Maintainrecords relating to training, conferences, industry events, and professional development activities.
• Case Management:Monitorand update operational cases within the CRM, ensuringtimelyfollow-up andaccuraterecord keeping.
• Reporting & Auditing:Perform regular system audits,identifyinconsistencies, and provide recommendations to improve data quality and operational processes.
• General Administrative Support:Provideadditionaloperational and administrativeassistanceasrequiredto support the wider team.

Requirements

• Demonstrated experience working with travel industry systems, includingTramada.
• Experience using Salesforce or a comparable CRM platform is highly desirable.
• Strong understanding of data management, record maintenance, and system administration.
• Excellent attention to detail with a methodical approach to data entry and quality assurance.
• Ability to work independently and manage recurring responsibilities within a remote environment.
• Strongorganisationaland time management skills with the ability toprioritisemultiple tasks.
• Excellent written and verbal English communication skills aligned with Australian professional standards.
• Experiencemaintainingdigital documentation, knowledge bases, or internal operational resources is highly regarded.
• Working knowledge of travel industry operations and supplier management isadvantageous.

Software Proficiency

• CRM Platform– Salesforce or equivalent CRM systems
• Travel Management System–Tramada
• Cloud Storage & Collaboration– Google Drive and Google Workspace
• Productivity Tools– Microsoft Office Suite (Word, Excel, Outlook)

Education

• High School Certificate or equivalent isrequired.
• Tertiary qualifications in Travel, Tourism, Business Administration, Information Management, or a related field will be highly regarded but are not essential.

Personal Attributes

• Highlyorganisedwith a structured and methodical approach to managing data and systems.
• Detail-oriented with a strong commitment tomaintainingdata accuracy and integrity.
• Self-motivated and reliable, capable of working independently while managing recurring responsibilities.
• Proactive and solutions-focused,identifyingopportunities to improve systems and processes.
• Professional communicator who builds positive relationships with internal teams and external stakeholders.
• Adaptable and responsive to changing priorities, systems, and business requirements.
• Collaborative team player who contributes tomaintaininghigh operational standards across the business.

Time Zone:Australian Business Hours

Applicant Location:Mustbelocatedinthe Philippines

About the Company

Outdesk.

Outsource Philippines has been providing world-class outsourcing services to Australian businesses since 2017.

Read more about the company

AboutOutdesk

AtOutdesk, our mission is to bridge the gap between exceptional talent in thePhilippinesand the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

• Paid Leave
• 13th Month Pay
• SSS
• Philhealth
• Pag-Ibig
• BIR
• HMO