Leasing & Operations Associate - 65211209040

Somewhere; Philippines; On-site; PHP 335,000 - 559,000; Full time

Job summary

Somewhere is seeking a proactive and organized Leasing & Operations Associate in the Philippines to support our leasing efforts and broader property operations. You will own tasks, communicate confidently with prospective and current residents, and help improve processes and productivity.

Key duties include lead management, marketing updates, lease drafting and payment coordination, and coordination with teams during weekly reviews.

Qualifications

• Residential leasing or property management experience preferred.
• Familiarity with AppFolio or similar software.
• Strong written and verbal communication.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities independently.
• Willingness to work in a fast-paced, evolving environment.
• Full-time role with 40–45 hours per week, including weekend availability.
• Based in the Philippines.

Responsibilities

• Generate, monitor, and follow up with prospective renter leads.
• Respond to inquiries within 10 minutes during working hours.
• Manage leads from inquiry to lease or documented outcome.
• Coordinate leads from AppFolio, website inquiries, email, and housing forums.
• Guide renters through leasing with professionalism and ownership.
• Identify opportunities to automate lead management with templates and clear follow-up systems.
• Keep marketing and leasing information updated across platforms.
• Assist with lease drafting, payments, and setting up recurring charges.
• Participate in weekly meetings to review priorities and progress.

Skills

Residential leasing

Property management

AppFolio

Communication skills

Organization

Multitasking

Process improvement

Team collaboration

Tools

AppFolio

Job description

LOOKING FOR STELLAR TOP CANDIDATES
Position: Leasing & Operations Associate
Working Hours: Mon - Friday, 8:00 AM-5:00 PM EST (plus weekend expectations as noted)
Search Location: Philippines
Salary: Up to $800/month + up to $100 monthly performance bonus
The Final Salary Offer depends on the client’s decision, interview results, and experience
About The Client
We continuously improve our people, processes, and services to better support our residents, clients, and company. We value team members who are detail-oriented, positive and solutions-focused, proactive and accountable, adaptable and eager to learn.
About The Role
We’re looking for a proactive and organized Leasing & Operations Associate to support our leasing efforts and broader property operations. This role is ideal for someone who takes ownership of tasks, communicates confidently with prospective and current residents, follows through without constant supervision, and actively looks for ways to improve processes and productivity.
Role Responsibilities
Leasing & Lead Management:

• Generate, monitor, and proactively follow up with prospective renter leads.
• Respond to inbound inquiries within 10 minutes during working hours.
• Manage leads from initial inquiry through completed lease or a clearly documented outcome.
• Respond to leads from AppFolio, website inquiries, email, and housing forums.
• Guide prospective renters through the leasing process with professionalism and an ownership mindset.
• Match individuals seeking roommates to help efficiently fill three-bedroom or larger apartments.
• Identify opportunities to automate and streamline lead management using templates, canned responses, and clear follow-up systems.

Marketing

• Keep marketing and leasing information organized and updated across AppFolio, Google Drive, and other platforms.
• Manage Google Reviews and assist in social media engagement.
• Research and implement new marketing strategies, tools, and resources.

Leasing & Property Operations

• Become proficient in all aspects of leasing, including lease drafting and sending, payment collection, setting up recurring charges, rentable item setup, application and showing coordination.
• Assist with special projects across leasing, property management, and operations.
• Participate in weekly meetings with the Senior Operations Associate to review priorities, progress, and performance.

Requirements

• Residential leasing or property management experience preferred.
• Familiarity with AppFolio or similar property management software.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage multiple priorities independently.
• Comfortable working in a fast-paced, evolving environment.
• Proactive mindset with a willingness to ask for work, identify opportunities, and continuously improve.
• Versatility and willingness to support responsibilities beyond leasing as company needs evolve.
• Full-time role with an expected workload of approximately 40-45 hours per week, including weekend availability.

Work Expectations
This is a full-time role with an expected workload of approximately 40-45 hours per week.
The Associate is expected to proactively seek out tasks and projects to maintain a productive schedule. On weekends, the Associate must set aside approximately four hours to respond to incoming communications and work on assigned projects or research.
NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Please Note
We are looking for candidates based in the Philippines.
Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application.
To start processing, submit your resume in English.
The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.