LEASING COLLECTION & BILLING OFFICER

GOLDEN TOPPER INVESTMENTS, INC. - Manila; Pasay; Hybrid; PHP 240,000 - 420,000; Full time

Job summary

GOLDEN TOPPER INVESTMENTS, INC. - Manila is seeking a Leasing Collection and Billing Officer to manage billing and collection activities within the Rental Business Department.

This role ensures invoices are issued on time and tenant payments are tracked and recorded, supporting timely and accurate collection reporting. The position works closely with the Leasing Team, Accounting/Finance, Property Management, tenants, brokers, and other relevant departments to ensure smooth and timely rental

Responsibilities

• Prepare and issue monthly rental billing statements and invoices to tenants.
• Ensure rental charges are accurate based on the lease agreement.
• Monitor rental rates, lease terms, payment due dates, deposits, and other applicable charges.
• Ensure billing reflects approved rental increases, discounts, concessions, and other contractual terms.
• Maintain accurate billing records for all assigned units.
• Coordinate with Accounting/Finance regarding billing and invoicing requirements.
• Prepare billing summaries and supporting documents when required.
• Monitor daily and monthly rental collections.
• Track tenant payments and outstanding balances.
• Follow up with tenants regarding overdue rental payments.
• Send payment reminders before and after the due date.
• Maintain a regular collection schedule and follow-up tracker.
• Coordinate with tenants regarding payment arrangements when necessary.
• Escalate long-overdue or high-risk accounts to the Leasing Manager and relevant departments.
• Maintain accurate records of all collection activities.

Job description

JOBSUMMARY

TheLeasingCollection&BillingOfficerisresponsibleformanagingthebillingandcollectionactivitiesoftheRentalBusinessDepartment.

Thepositionwillensurethatrentalinvoicesareissuedaccuratelyandontime,tenantpaymentsareproperlymonitoredandrecorded,outstandingbalancesarefollowedupregularly,andcollectionreportsareaccurateanduptodate.

ThepositionwillworkcloselywiththeLeasingTeam,Accounting/Finance,PropertyManagement,tenants,brokers,andotherrelevantdepartmentstoensuresmoothandtimelyrentalcollection.

KEYRESPONSIBILITIES

1.BillingManagement

• Prepareandissuemonthlyrentalbillingstatementsandinvoicestotenants.
• Ensurerentalchargesareaccuratebasedontheleaseagreement.
• Monitorrentalrates,leaseterms,paymentduedates,deposits,andotherapplicablecharges.
• Ensurebillingreflectsapprovedrentalincreases,discounts,concessions,andothercontractualterms.
• Maintainaccuratebillingrecordsforallassignedunits.
• CoordinatewithAccounting/Financeregardingbillingandinvoicingrequirements.
• Preparebillingsummariesandsupportingdocumentswhenrequired.

2.RentalCollection

• Monitordailyandmonthlyrentalcollections.
• Tracktenantpaymentsandoutstandingbalances.
• Followupwithtenantsregardingoverduerentalpayments.
• Sendpaymentremindersbeforeandaftertheduedate.
• Maintainaregularcollectionscheduleandfollow-uptracker.
• Coordinatewithtenantsregardingpaymentarrangementswhennecessary.
• Escalatelong-overdueorhigh-riskaccountstotheLeasingManagerandrelevantdepartments.
• Maintainaccuraterecordsofallcollectionactivities.

3.AccountsReceivableMonitoring

• MaintainanupdatedAccountsReceivable(AR)agingreport.
• Monitorcurrent,overdue,andlong-outstandingbalances.
• Identifyoverdueaccountsandprioritizecollectionactivities.
• Prepareweeklyandmonthlycollectionreports.
• Trackcollectionperformanceagainstmonthlytargets.
• ReconciletenantbalanceswithAccounting/Financerecords.
• Investigateandresolvediscrepanciesintenantaccounts.

4.TenantCoordination

• Communicateprofessionallywithtenantsregardingrentalbillingandpaymentmatters.
• Respondtotenantinquiriesregardingbilling,paymentstatus,receipts,andaccountbalances.
• Coordinatewithtenantsregardingpaymentconfirmationsandsupportingdocuments.
• Maintainproperrecordsoftenantcommunications.
• Handlecollectionconcernsprofessionallywhilemaintaininggoodtenantrelationships.

5.Lease&ContractMonitoring

• Reviewleaseagreementstoensurebillingfollowstheapprovedcommercialterms.
• Monitorleasestartdates,expirationdates,rentalincreases,paymentschedules,andotherfinancialobligations.
• CoordinatewiththeLeasingTeamwhentherearechangestoleaseterms.
• Ensurebillingadjustmentsareproperlyapprovedanddocumented.
• Monitorrenewalsandupcomingleaseexpirationsthatmayaffectbillingandcollection.

6.CoordinationwithBrokersandLeasingTeam

• CoordinatewithLeasingOfficersregardingnewlysignedleases.
• Ensurecompletetenantinformationisreceivedbeforebilling.
• Verifyapprovedrentalratesandcommercialterms.
• Coordinatewithbrokersregardingcommission-relateddocumentationwhenapplicable.
• AssisttheLeasingTeaminresolvingpayment-relatedissuesthatmayaffectleaseactivationorrenewal.

7.Reporting

Prepareandsubmitregularreports,including:

• DailyCollectionReport
• WeeklyCollectionReport
• MonthlyCollectionReport
• AccountsReceivableAgingReport
• OverdueTenantList
• CollectionPerformanceReport
• Occupancy/LeasingStatusReport
• RentalBillingSummary
• DepositandAdvanceRentalMonitoring
• Otherreportsrequiredbymanagement

8.InternalCoordination

Workcloselywith:

• LeasingTeam
• RentalBusinessDepartment
• Accounting/Finance
• PropertyManagement
• CustomerService
• LegalDepartment
• Brokers/Agents

toensurethatrentalbillingandcollectionprocessesareproperlycoordinated.