Leasing and Operations Assistant

Newport World Resorts; Pasay; On-site; PHP 260,000 - 400,000; Full time

Job summary

Newport World Resorts seeks a Leasing and Operations Assistant to support the Operations and Leasing teams with administrative tasks, lease documentation, and tenant coordination within the mall environment.

The role involves assisting in leasing administration, coordinating with tenants, monitoring daily operations, ensuring compliance with lease provisions, and maintaining accurate documentation and reports to enhance customer experience.

Qualifications

• Bachelor's in science from a four-year university in Business Administration, Management, Accounting, Finance or Real Estate preferred.
• 1-3 years experience in commercial leasing, mall and retail operations, customer service or tenant relations and administrative support.
• Strong administrative and reporting capabilities.

Responsibilities

• Leasing Administration: Prepare lease documents, maintain tenant records, monitor lease expirations coordination between mall Administration and Merchants.
• Tenant Coordination: Serve as liaison between tenants and mall management; address inquiries and coordinate concerns.
• Operations Support: Monitor daily mall operations, housekeeping, security, maintenance and common areas.
• Tenant Compliance: Communicate with tenants to comply with house rules and lease provisions.
• Documentation & Reporting: Prepare reports, maintain database, and organize leasing and operational files.
• Customer Service: Assist customers and tenants by responding to inquiries and concerns.

Skills

Customer service

Administrative support

Tenant relations

Education

Bachelor's in Business Administration/Management/Accounting/Finance/Real Estate

Job description

JOB SUMMARY

The Leasing and Operations Assistant is directly assisting the Operations and Leasing team in all administrative tasks, including but not limited to documentation and clerical tasks of the Department.

Directly assist in leasing administration and daily mall operations by supporting tenant coordination, maintaining lease documentation, monitoring operational standards and assists in ensuring efficient delivery of services that enhance the overall customer experience.

RESPONSIBILITIES

1. Leasing Administration

   • Prepare lease documents, maintain tenant records, monitor lease expirations coordination between mall Administration and Merchants

2. Tenant Coordination

   • Serves a liaison between tenants and mall management; address inquiries and coordinate concerns

3. Operations Support

   • Assists in monitoring daily mall operations, housekeeping, security, maintenance and common areas

4. Tenant Compliance

   • Assist communication with tenants to comply with house rules and lease provisions

5. Documentation & Reporting

   • Prepare reports, maintain database, and organize leasing and operational files.

6. Customer Service

   • Assist customers and tenants by responding professionally to inquiries and concerns.

QUALIFICATIONS

• Bachelor's in science graduate from a four-year university in Business Administration, Management, Accounting, Finance or Real Estate preferred

• Preferably 1-3 years experience in commercial leasing, mall and retail operations, customer service or tenant relations and administrative support.