Learning Material Quality Analyst

ELITE Resource Services; Metro Manila; Presencial; PHP 420 000 - 720 000; Tempo integral

Resumo da oferta

ELITE Resource Services is seeking a Learning & Performance Quality Analyst to ensure learning assets meet accuracy, accessibility, and quality standards. This role oversees content QA and release approvals across multiple training programs and collaborates with LMS admins and content developers.

Responsibilities include validating content against standards, updating AI outlines, testing SCORM, and maintaining QA documentation. Strong attention to detail and editorial skills are essential.

Qualificações

• 3+ years in quality assurance, editing, instructional design review, communications, or copywriting for training or digital content.
• Experience evaluating objectives, content alignment, and assessment quality.
• Hands-on testing with accessibility and WCAG standards is required.

Responsabilidades

• Review and approve content for release as the final QA gate.
• Maintain the AI content workflow outline and template with periodic reviews.
• Ensure accessibility across WCAG 2.1 AA standards including captions and keyboard navigation.
• Test SCORM content and LMS interactions across devices.
• Maintain QA checklists, style guides, and provide actionable feedback to developers.
• Track quality metrics and report trends to Learning Manager.
• Audit live content post-release for accuracy and currency.

Conhecimentos

Quality assurance

Editing

Instructional design review

Communications

Copywriting

Ferramentas

Articulate Storyline 360

Rise

Review 360

Descrição da oferta de emprego

Learning & Performance

The Learning Material Quality Analyst makes sure every learning asset released by L&P is accurate, accessible, and built to standard. The role owns content QA and release approval, so employees across Specialized, Metro One, M1 Global, and AURIX get training they can trust, and the speed gained from AI-assisted development doesn't come at the cost of quality.

This role also maintains the quality of the AI content workflow itself through periodic review of the AI outline template, rather than reviewing outlines course by course. It works closely with Learning Content Developers, the LMS Administrator, and the Learning Manager.

Key Responsibilities

Review and approve content for release

Serve as the final quality gate before learning reaches employees.

• Review every deliverable against L&P quality standards and checklists.

• Approve content for release or return it with clear, specific findings.

• Maintain a record of approvals and findings for every project.

Maintain the AI outline template

Keep the foundation of the AI content workflow producing sound outlines.

• Review the AI outline template on a set schedule, not per course.

• Use developer feedback and QA trends to identify needed changes.

• Implement template updates after Vice President approval.

Ensure accessibility

Make sure all learning works for every employee who needs to use it.

• Review content against WCAG 2.1 AA standards.

• Verify captions, alt text, color contrast, and keyboard navigation.

• Test content with screen readers and other assistive tools.

Verify functional and technical quality

Confirm content works as intended before learners see it.

• Test SCORM packages, navigation, links, and assessment scoring in the LMS.

• Check video, audio, and interactions across devices.

• Coordinate with the LMS Administrator on publishing issues.

Own quality standards and checklists

Give developers a clear, consistent standard to build to.

• Maintain QA checklists, the L&P style guide, and brand application standards.

• Train developers on standards and common quality issues.

• Update standards as tools and workflows change.

Track and report quality trends

Use quality data to fix problems at the source.

• Track first-pass approval rates, defect types, and rework time.

• Report trends and recommended fixes to the Learning Manager.

Audit live content

Keep content in the LMS accurate after release.

• Review live content on a set schedule for accuracy and currency.

• Flag content for update or retirement.

Required Qualifications

Experience

• 3+ years in quality assurance, editing, instructional design review, communications, or copywriting for training or digital content.

Core Knowledge

• Instructional Design Standards: Ability to evaluate objectives, content alignment, and assessment quality using frameworks such as Bloom's Taxonomy and Gagné's Nine Events of Instruction.

• Accessibility: Working knowledge of WCAG 2.1 AA and Section 508, including hands-on testing with screen readers.

Technical Skills

• Authoring Tools: Experience reviewing content built in tools such as Articulate Storyline 360, Rise, and Review 360.

• LMS Testing: Experience testing SCORM content in an LMS environment.

• AI Content Review: Ability to identify factual errors, fabricated information, and generic content in AI-generated material.

Soft Skills

• Attention to Detail: Consistent accuracy across large volumes of content.

• Editorial Skills: Strong command of grammar, style, consistency, and plain language.

• Actionable Feedback: Ability to write findings that developers can act on quickly.

System Requirements

• Windows 11 Pro
• Core Ultra 7/Core i7 or Ryzen 7, 8+ cores;
• 32 GB RAM;
• 1 TB NVMe SSD;

Display Requirements

• 2 x 27 in. QHD (2560 x 1440)

• IPS display panel

• 75 Hz or higher

• Height-adjustable stands

Preferred Qualifications

• Experience with Workday Learning.

• Accessibility certification such as IAAP CPACC or WAS.

• Experience building QA checklists or style guides.

• Experience reviewing training for frontline or multi-site workforces.