Learning Content QA & AI Workflow Lead

ELITE Resource Services; Metro Manila; On-site; PHP 420,000 - 720,000; Full time

Job summary

ELITE Resource Services is seeking a Learning & Performance Quality Analyst to ensure learning assets meet accuracy, accessibility, and quality standards. This role oversees content QA and release approvals across multiple training programs and collaborates with LMS admins and content developers.

Responsibilities include validating content against standards, updating AI outlines, testing SCORM, and maintaining QA documentation. Strong attention to detail and editorial skills are essential.

Qualifications

• 3+ years in quality assurance, editing, instructional design review, communications, or copywriting for training or digital content.
• Experience evaluating objectives, content alignment, and assessment quality.
• Hands-on testing with accessibility and WCAG standards is required.

Responsibilities

• Review and approve content for release as the final QA gate.
• Maintain the AI content workflow outline and template with periodic reviews.
• Ensure accessibility across WCAG 2.1 AA standards including captions and keyboard navigation.
• Test SCORM content and LMS interactions across devices.
• Maintain QA checklists, style guides, and provide actionable feedback to developers.
• Track quality metrics and report trends to Learning Manager.
• Audit live content post-release for accuracy and currency.

Skills

Quality assurance

Editing

Instructional design review

Communications

Copywriting

Tools

Articulate Storyline 360

Rise

Review 360

Job description

ELITE Resource Services is seeking a Learning & Performance Quality Analyst to ensure learning assets meet accuracy, accessibility, and quality standards. This role oversees content QA and release approvals across multiple training programs and collaborates with LMS admins and content developers.

Responsibilities include validating content against standards, updating AI outlines, testing SCORM, and maintaining QA documentation. Strong attention to detail and editorial skills are essential.