Learning Experience Architect

AIA Hong Kong and Macau; Hinoba-an; On-site; PHP 2,508,000 - 4,389,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a learning & development professional to design engaging instructional materials, write learner-friendly content, and shape outcomes across programs. You will drive instructional design, UX touches, and content creation for a broad range of learning solutions.

You will train facilitators, oversee usability testing, and develop design specifications while aligning with business goals. Join a team shaping Healthier, Longer, Better Lives across communities in Asia.

Qualifications

• Bachelor's Degree or equivalent in Psychology, IT, Business Management, Education Industry: Learning and Development; Finance or Insurance. At least 2 years experience in training, learning, or human development; in Finance or Insurance industry.
• Technical Skills: MS Office, Content Authoring Tools
• Certifications/ Licenses: Not required but preferred to have certification in Instructional Design, UX design or Project Management

Responsibilities

• Create engaging instructional materials such as decks, handouts, interactive modules, etc.
• Write clear, learner-friendly instructional text, audio scripts/video scripts
• Use instructional design systems to analyse learning needs and decide on relevant learning outcomes
• Determine the best approach and mode of instruction for supporting learners in achieving the target learning outcomes
• Train internal and/or external facilitators on how to deliver the learning solution
• UX Design: Bring content to life and translate human emotions into engaging learning experiences
• Participate in usability testing
• Create user stories, prototypes, style guides, and design specifications
• Conceptualize and produce instructional media elements to improve course content and learner outcomes
• Actively support learning pilots and train-the-trainer sessions to ensure efficiency and improvements
• Content Design: Determine content to source based on identified learners’ needs
• Upload accurate documents to internal content library
• Map information architecture and taxonomy based on content to be sourced
• Research learning tools and platforms to improve delivery
• Evaluate content feedback and recommend improvements
• Data Analysis: Gather, analyse data to influence design decisions
• Track facilitator and course performance trends and translate findings into actions
• Develop assessments measuring learner outcomes based on Kirkpatrick’s levels
• Project Management: Report achievements and risks to project leads; manage timelines and review cycles

Skills

Instructional Design

UX Design

Project Management

MS Office

Project Management

Education

Bachelor's Degree or equivalent in Psychology, IT, Business Management, Education or Finance/ Insurance

Tools

MS Office

Content Authoring Tools

Job description

AIA Hong Kong and Macau is seeking a learning & development professional to design engaging instructional materials, write learner-friendly content, and shape outcomes across programs. You will drive instructional design, UX touches, and content creation for a broad range of learning solutions.

You will train facilitators, oversee usability testing, and develop design specifications while aligning with business goals. Join a team shaping Healthier, Longer, Better Lives across communities in Asia.