Learning and Development & HR Operations Associate

Q2 HR Solutions; Metro Manila; Ibrido; PHP 360.000 - 600.000; Tempo pieno

Descrizione del lavoro

Q2 HR Solutions in Metro Manila is seeking a detail-oriented Learning and Development & HR Operations Associate to support training, onboarding, and day-to-day HR tasks. The role covers coordinating programs, managing LMS records, and serving as the HR concierge for new hires.

The ideal candidate has L&D or HR operations experience, proficiency with LMS/HRIS, and strong communication. Hybrid onsite work in Taguig City is expected.

Competenze

• Background in Learning and Development, HR Operations, Training Coordination, or HR Administration.
• Experience with training administration, employee services, and HR processes.
• Familiarity with LMS or HRIS platforms is an advantage.
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook).
• Strong organizational, coordination, and time-management skills.
• Detail-oriented, proactive, and able to handle multiple deadlines.

Mansioni

• Coordinate employee training programs, sessions, and activities.
• Register employees for local and international training programs.
• Work with regional teams to schedule trainings and requirements.
• Arrange venues, materials, printing, and other admin needs.
• Maintain training records and LMS/class records.
• Assist with onboarding activities and new-hire experience.
• Provide HR support and respond to inquiries; office tours when needed.
• Support HR events, career fairs, and internship programs.
• Track training compliance and onboarding expenses; process invoices.

Conoscenze

L&D

HR Ops

Onboarding

Training Coordination

Organization

Communication

Multi-tasking

Collaboration

Formazione

Bachelor's in Psychology/HRM/Business Admin

Strumenti

LMS

HRIS

Descrizione del lavoro

We are looking for a highly organized, detail-oriented, and service-driven Learning and Development & HR Operations Associate to support employee training, learning administration, onboarding, and day-to-day HR operations.

In this role, you will coordinate training programs, manage learning records, assist new employees, and provide administrative support to ensure smooth HR processes and a positive employee experience.

The ideal candidate has a background in Learning and Development (L&D), HR Operations, Training Coordination, or HR Administration, with strong organizational and communication skills.

Key Responsibilities

Learning and Training Coordination

• Coordinate employee training programs, classroom sessions, and learning activities based on business requirements.
• Facilitate employee registration for local and international training programs.
• Work closely with regional learning teams, trainers, and internal stakeholders to coordinate training schedules and requirements.
• Arrange training logistics, including venues, materials, printing, and other administrative needs.
• Distribute training schedules, course assignments, and joining instructions to employees.
• Monitor employee participation and completion of assigned training programs.

Learning Management System (LMS) Administration

• Create, update, and maintain training courses and class records in the Learning Management System (LMS).
• Assign learning courses to employees and track training completion.
• Coordinate with technical support teams to resolve LMS-related concerns.
• Maintain accurate training records and support learning administration activities.

HR Concierge and Employee Onboarding

• Serve as an HR support contact for new employees, responding to HR-related inquiries and providing guidance.
• Assist with employee onboarding activities to ensure a smooth and positive new-hire experience.
• Conduct office tours and provide basic workplace orientation to new joiners.
• Coordinate with internal departments to address employee concerns and administrative requests.
• Support day-to-day HR service delivery and employee experience initiatives.

HR Administrative and Event Support

• Provide administrative and logistical support for HR activities, internship programs, graduate hiring events, and career fairs.
• Coordinate event arrangements, documentation, materials, and other operational requirements.
• Support employee engagement activities and other HR initiatives as assigned.

Training Compliance and Expense Administration

• Monitor employee completion of mandatory training and coordinate with relevant departments to support compliance requirements.
• Track training-related expenses and onboarding costs.
• Process invoices, payment requests, and supporting documentation for learning and HR-related activities.
• Coordinate with internal teams and training providers regarding payment and administrative requirements.
• Maintain accurate training, onboarding, and expense records.

Qualifications

• Bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field.
• Experience in Learning and Development, HR Operations, HR Administration, Training Coordination, Employee Onboarding, or HR Shared Services.
• Familiarity with training administration, employee services, and general HR processes.
• Experience using Learning Management Systems (LMS), HR Information Systems (HRIS), or similar platforms is an advantage.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Strong organizational, communication, coordination, and time management skills.
• Detail-oriented, proactive, and capable of handling multiple tasks and deadlines.
• Comfortable coordinating with different departments and regional stakeholders.
• Strong customer service mindset with the ability to handle employee inquiries professionally and confidentially.
• Willing and able to report onsite in Taguig City under a hybrid work arrangement.

What We're Looking For

We're looking for someone who enjoys working with people while keeping HR processes organized and efficient.

You would be a great fit if you have experience coordinating employee training, maintaining learning records, supporting onboarding activities, and handling HR administrative responsibilities.

If you're passionate about employee development, HR operations, and creating a positive employee experience, we'd love to hear from you!