Leadership Development ERM Analyst - Intermediate

Citi; Taguig; On-site; PHP 520,000 - 820,000; Full time

Job summary

Citi in Manila is seeking a Learning & Development professional to support leadership development programs and the design, planning and delivery of learning initiatives. The role emphasizes logistics, content creation, and data reporting to improve program effectiveness.

The ideal candidate will have 2-5 years of experience, strong communication skills, and proficiency in MS Excel. A Bachelor’s degree is required, and the position offers an opportunity to develop within Citi’s global HR function.

Qualifications

• 2-5 years of experience required.
• Clear and concise written and verbal communication skills.
• Proficient in Microsoft Excel.
• Self-motivated and detail oriented.

Responsibilities

• Supports the design, planning, implementation and maintenance of learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).
• Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).
• Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).
• Helps to design learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral.
• Is responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.
• Builds relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.
• Is responsible for all other duties assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

2-5 years experience

Microsoft Excel

Written and verbal communication

Education

Bachelor's/University degree

Job description

Citi in Manila is seeking a Learning & Development professional to support leadership development programs and the design, planning and delivery of learning initiatives. The role emphasizes logistics, content creation, and data reporting to improve program effectiveness.

The ideal candidate will have 2-5 years of experience, strong communication skills, and proficiency in MS Excel. A Bachelor’s degree is required, and the position offers an opportunity to develop within Citi’s global HR function.